FAQ sections can get very large. Are you able to make a top bar that displays the "sections/Categories" that jump directly to the section they want.
So if "forums" is massive and they have to scroll down a lot to find it. Many just won't bother however, If you have a hyperlink box "table of content" as the top that says "forums, chat, photos, etc" they just click the one they want and it will scroll right down to that section.