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Incorrect Ratings Value | Forum

Topic location: Forum home » Support » Oxwall Store
Purusothaman Ramanujam
I have reported this very long back too.. Again..

In the store, the rating of the plugin does not seems to be correct.

There are total of 6 ratings for the item with all 5/5 but the overall rating is not 5.

Den Team
Den Apr 23 '14
Hello Purus,

As I mentioned in your previous report, this happens only with old items due to the previous rating system. When user was able to rate an item only, without leaving a review. Current total rating counts both ratings old (stars) and new (reviews). That's why you see "Based on 6 reviews" but an actual rate is less then 6 cos there are more old rates less then 6. Hope this is clear. 

Purusothaman Ramanujam
I understand on this. But won't it be possible to list all reviews..

This is going to be confusion to many who is looking at the rating.

Any chance of importing old ratings to new?