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Mail problem With Comcast | Forum

Topic location: Forum home » Support » General Questions
bob daubney
bob daubney Aug 23 '11
Hi all,
I have members that can't get back on the site after they join one member can't receive mail from the site I get an e-mail with this error message
SMTP error from remote mail server after initial connection: host mx2.comcast.net [76.96.30.116]: 554 imta26.emeryville.ca.mail.comcast.net comcast 184.164.140.26 Comcast requires that all mail servers must have a PTR record with a valid Reverse DNS entry. Currently your mail server does not fill that requirement. For more information, refer to: http://help.comcast.net/content/faq/PTR

what do I do?


Michael Leader
Michael Aug 24 '11
Consider opening up a gmail account, configure it for smtp and use that?
Den Team
Den Aug 27 '11
Hi
Here is the actual issue:
Quote from bob daubney Currently your mail server does not fill that requirement. For more information, refer to: http://help.comcast.net/content/faq/PTR
Follow provided link and contact your hoster about this.
bob daubney
bob daubney Aug 27 '11
thanks