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Topic location: Forum home » Support » Bug reports and troubleshooting

Gaston Jun 9 '14

Hi to all

It is very rare but when using FireFox, or Crhome join page and after writing all correctly do not register the user and do not show any error (on the address page shows with a ? Ex. mydomain.com/join? and loaded again the register from with all empty ... with IE everything is perfect ... try to see if mod-security is on but appear to be be off .. just waiting for my Hosting company.

Any ideas??

Gaston Jun 9 '14

Hi, dont know if for this reason but embledding videos get an Forbidden

You don't have permission to access /video/add/index/ on this server.

Team

ross Jun 9 '14

As to this one: You don't have permission to access /video/add/index/ on this server. You need to contact your hosting provider support team and request to disable mod_security. Please, do the search on the forum, this topic has already been discussed a bunch of times.

As to the registration, please share your URL.

One request per topic please, as this helps other community members to search for the right solutions. Thanks.

Team

ross Jun 10 '14

Topic was moved from Installation Troubleshooter and Server setup.

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