We build. You grow.

Get best community software here

Start a social network, a fan-site, an education project with oxwall - free opensource community software

Get started
Google+

installingplugin via FTP | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting
Martin Philipps
Martin Philipps Jun 30 '14

Hi,


I have a big plugin (6MB) which I cannot install via the inbuilt upload function for plugins. So I used FTP. After upload the plugin showed up in "Available plugins" from where I installed it.


The plugin showed up in "Installed plugins" but without the settings option, obviously the installation went wrong. So I desinstalled it again, after which it COMPLETELY diasappeared, even rom "Available plugins".


Now I uploaded it again via FTP - but this time it does NOT show up in "Available plugins"... 


Has anybody a solution or tip to share? Thank you very much!



#1
ross Team
ross Jun 30 '14
What plugin is it? Can you please provide a link on the store? Are you sure there should be settings button?
#2
Martin Philipps
Martin Philipps Jul 1 '14

It's "Profile Game".


I cannot uninstall it, it gives only the error message that the desinstallation failed. Yes, it should have a settings button.

Can I just delete the folder via FTP and then delete all "Profile Game" entries in the tables via phpMyAdmin ?

#3
ross Team
ross Jul 1 '14
Yes, you can do that
#4
Martin Philipps
Martin Philipps Jul 1 '14

Can you tell me which tables are necessary?

And what about tables that the plugin created?

#5
ross Team
ross Jul 1 '14
go to ow_base_plugin table and find the row with the corresponding name and delete it. 
The Forum post is edited by ross Jul 1 '14
#6
Martin Philipps
Martin Philipps Jul 1 '14

ok, if thats fine

Thank you !

#7
Martin Philipps
Martin Philipps Jul 1 '14

I was able to desinstall the plugin via phpMyAdmin. I reinstalled it several times now: vis FTP or via inbuild upload function. I always get to the point that the plugin shows up as available, but the last click on "Install" brings an error message: Internal Server Error: 500


I have over 70 plugins - all installed without a problem.

I tried enabling dev-mode before installing via FTP - same problem.


Please, who can help. The developer is NOT answering any message from me....

#8
ross Team
ross Jul 1 '14
Martin, can you please send me the plugin package in the PM? I will check it on my test website. 
#9
Start | Demo | About | Policies & Licenses | Blog | Contact Us | Oxwall Foundation | Roadmap | Developer Central | Oxwall hosting | Contribute | Partners | Donation | Community software | Dating software
© Copyright Oxwall Software
Oxwall Community Software