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Users always shown as online | Forum

Topic location: Forum home » Support » General Questions
Frank Barcellona
Frank Barcellona Oct 24 '11
Does setting up the cron job mentioned above correct the issue with people always showing as online?  I set it up like you said above and people are still showing online.  How often does it update as per the img above?  Sorry for all of the questions, but I am new at this and have never done this before.  Thanks for any help!
Max
Max Oct 24 '11
What is your cron setting ?
What is your host ?
Frank Barcellona
Frank Barcellona Oct 24 '11
/usr/local/bin/php /home/friendig/public_html/oxwall/ow_cron/run.php

I use Hostmonster.com
The Forum post is edited by Frank Barcellona Oct 24 '11
Frank Barcellona
Frank Barcellona Oct 24 '11
Hi Max.  I did see those two help files from Hostmonster.  What I showed you above is the correct cron job.  I am just confused.  I know the cron job is set to run every minute, but does that clear out the people that are no longer online?  Do they have to be inactive for so much time before the job clears them out.  Sorry for all of the questions.  This is just all new to me.  Thank you
Max
Max Oct 24 '11
Everybody is not online on your site.
For example, Joe Conte is offline and his last activity is 50 minutes ago..
I am on your site if you want make a test.
Max
Max Oct 24 '11
It's okay :)
Mark
Mark Feb 4 '12
im having this same issue i have the script loaded on a few domains, some work right some do not, all crons are set up the same - Please any ideas?
Michael I.
Michael I. Feb 8 '12
Are all websites hosted on the same hosting server, Mark?
Dominic Walters
Dominic Walters Feb 9 '12
my url is

www.carpand.co.uk/fishface

my cron job is

/usr/local/bin/php/home/carpand/public_html/fishface/ow_cron/run.php

is this correct?...I stil have the problem :(
Mark
Mark Feb 10 '12
yes, all my sites are hosted on the same server which is whats making me crazy, some work fine and others dont even thou as i can tell are set up exactly the same, but i must be missing something
Michael I.
Michael I. Feb 16 '12
The _best_ way to check your Cron is to log in to your server via SSH, run the crontab -l command, copy the Cron command (w/o * * * * *) and paste to the terminal command line. Then you hit Enter and if it works, you would just see a new command line. If it doesn't, it would display the error which would help you identifying the problem. Give this method a try, it totally worth it.
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