Hi, I have little problem in mobile chat. When I am typing it's okay, but when I leave the chat and then return so the new messages are middle of
Chat and older messages are under the new.
It's way to fix it?
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Little bug in mobile chat 1.7 | Forum
Team ross
Jul 9 '14
Tomas can you please provide a screenshot of that conversation in your desktop version?
Team ross
Jul 11 '14
can you please provide me the access details of that user? because we cannot reproduce that.
Team ross
Jul 11 '14
Simone can I have access details of that user in PM? Also what are the steps to reproduce the error? Do you do some refreshing of the page and it displays ok then or not? as many details as possible.
By the way how is your CPU usage after mailbox update and page loading time?
The Forum post is edited by ross Jul 11 '14
Jozef
Jul 11 '14
Last night I had the opportunity to test it, CPU usage is better after update plugin, but when more users (10-15) use chat, again is is significant burden... but as I say, it's much better, but maybe you could try some more optimization.
when you're writing to someone on chat, and then you want to read it in the mobile version, under the last message, loads previous messages
as you can see on the pictures
i write (in chat) numbers in order from smallest to largest, when I display messages in the mobile version
this is result :
No matter where I wrote messages, or through the desktop version or mobile version
if you want to read the messages in a mobile version under the last text message displays the first text message from the entire conversation
Simone
Jul 11 '14
Simone can I have access details of that user in PM? Also what are the steps to reproduce the error? Do you do some refreshing of the page and it displays ok then or not? as many details as possible.ok i send it
By the way how is your CPU usage after mailbox update and page loading time?
Simone
Jul 11 '14
no i have the sale cpu high load issue but now my site want crash animare, is only slow
Team ross
Jul 11 '14
Can anybody, please provide access details for the user so I could see the problem on your website, because we cannot reproduce that.
Jozef
Jul 11 '14
you have my, if show mobile chat then click on first convercation "Elenka" then you can see this bud (you can see the time each text message)
Team ross
Jul 11 '14
Alright, now we see, Jozef, please do not change your access details to the server and admin details. thanks.
Team ross
Jul 17 '14
Guys, mailbox plugin has been updated, please update it. The notification should appear in your admin panel within next 24 hours.
Team ross
Jul 21 '14
Yes, we are aware of this issue, developers are dealing with the issue. I'll get back to you asap.
Team ross
Aug 18 '14
Guys, please, this is urgent
We need screenshots from you of the conversation, where we can see which messages were sent yesterday and which today, and step-by-step instructions how we can reproduce that issue.
Really appreciate it.
