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Topic location: Forum home » Support » General Questions
tammy harris
tammy harris Jul 17 '14
it crashed everything 
ross Team
ross Jul 17 '14
is it thenaughty domain?
tammy harris
tammy harris Jul 17 '14
i have it going again i had to ftp remove the plugin completely and then site back up ftp plugin back then completely uninstall the plugin yet again  iv got so many emails from users now because they lost all there messages and now they will lost them again 

now i reinstalled the plugin   cpu throught the roof again 

deactivate plugin cpu still through the roof 

uninstall plugin cpu still through the roof 
tammy harris
tammy harris Jul 17 '14
ok iv got it going and settled down was server problem somthing stupid happened when update database i uninstalled it repaired the database and reinstalled it no problems 

cpu seams ok but on setting chat to on i have no dropdowns in console and few other things il have to deactivate plugins yet again 
The Forum post is edited by tammy harris Jul 17 '14
tammy harris
tammy harris Jul 17 '14
ok default theme all plugins deactivated and still console drop down problem admin dropdowns 

debug noting 

firebug

ReferenceError: OWMailbox is not defined...leUrl":"http:\/\/www.mysite.com\/user\/tonyharris","avatarUrl":"http:\/\...tammyharris (line 1208)

ReferenceError: MailboxUserField is not defined...ment = new MailboxUserField("input_41138285", "opponentId", "To");formElement.ad...

The Forum post is edited by tammy harris Jul 17 '14
ross Team
ross Jul 17 '14
can you please enable dev mode and refresh the website? please check the firebug console for errors and copy them here. 
ross Team
ross Jul 17 '14
please enable dev mode and refresh the website, do you use any caching system on your server?
tammy harris
tammy harris Jul 17 '14
dev on and  well is lots problems   on the test site i got it going again am sick uninstall reinstall on main site
tammy harris
tammy harris Jul 17 '14
dev was not a smart idea has crashe deveything now

why is everything so dam fuc**** hard 

tammy harris
tammy harris Jul 17 '14
Message: Can't find master page `'.html_document.'` ! File: /home/theopenr/public_html/ow_core/theme_manager.php Line: 236 Trace: #0 /home/theopenr/public_html/ow_core/html_document.php(585): OW_ThemeManager->getMasterPageTemplate('html_document') #1 /home/theopenr/public_html/ow_core/response.php(181): OW_HtmlDocument->render() #2 /home/theopenr/public_html/ow_core/application.php(443): OW_Response->respond() #3 /home/theopenr/public_html/index.php(83): OW_Application->returnResponse() #4 {main} Type: InvalidArgumentException
tammy harris
tammy harris Jul 17 '14
also on my main site i rolled back the plugin and now every profile can not be found 
deactivat the plugin can see profiles
The Forum post is edited by tammy harris Jul 17 '14
tammy harris
tammy harris Jul 17 '14
on my main site iv gorn back to 1.6 mail and chat stuff the 1.7 message plugin
tammy harris
tammy harris Jul 17 '14
3 atempts at install new message plugin 3 times complete crash the site
tammy harris
tammy harris Jul 17 '14
it seams to be a make directory problem 

what folders need 777 for the plugin
ross Team
ross Jul 21 '14
Please Tammy one request per topic, which problem you have now
tammy harris
tammy harris Jul 21 '14
iv fully reinstall the test site it runs fine, the main site same full delete reinstall 
am waiting on a couple hundred thousand images to re upload to photos. 
messages still has speed problems but i see another update but so far all is good 
lots of stuff is working now 

90% of all my problem seams to of been folder file owners/ permissions 
do to a server mover and the whole thing unpacked by root 
ross Team
ross Jul 21 '14
Yes, we are aware of the issue with the message plugin, it is due to the conversation amount. Our developers are dealing with the issue. I will be solved asap. 
Pete
Pete Jul 21 '14
Don't remove it from plugins and DB Tammy ,if you or thinking about doing a fresh install ,I removed my photo plugin to do a fresh install,and after doing a fresh install i cant get it to work,no matter what i do. 
tammy harris
tammy harris Jul 21 '14
no is more then that i uninstaled it  so all messages removed is slow from amount of friends 

on test site no friends loads good  on main site 1000 friends takes 40 seconds to load 
10 second page loads 30 more for chat to fully load
same on mailbox page 

2000 friends  1 and half minutes to load 


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