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Attachment [Solved] | Forum

Topic location: Forum home » Support » General Questions
Difus
Difus Jul 18 '14
Attachment word instead of picture in chat. in newsfeed comments it is OK.
The Forum post is edited by ross Jul 25 '14
ross Team
ross Jul 20 '14
I'm sorry I don't understand your request or issue. Please elaborate
Difus
Difus Jul 20 '14
when I use chat attachment, appears only word "attachment"
ross Team
ross Jul 21 '14
what format do you attach?
tammy harris
tammy harris Jul 21 '14
maybe the folder that the attachment is stored has wrong permisions
Difus
Difus Jul 21 '14
jpg, but it works in newsfeed comments
ross Team
ross Jul 21 '14
Do you have the latest messages plugin version? If yes, please PM me your admin and FTP details, I will take a closer look at your issue. If no, please do the update. 


Also can you try to deactivate/reactivate plugin and see if the error persists. 

The Forum post is edited by ross Jul 21 '14
Difus
Difus Jul 23 '14
uninstall, install and attachments OK
ross Team
ross Jul 23 '14
Has your issue been resolved? please confirm, so I could mark this thread as solved. 
Difus
Difus Jul 24 '14
yes, it is solved
ross Team
ross Jul 25 '14
Great