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I can't see friends Online | Forum

Kumi Festus
Kumi Festus Jul 29 '14
I can't see online friends at the chat plugin. I don't know why this. If someone has an idea, I will appreciate it.
Xie Xie
ross Team
ross Jul 29 '14
Topic was moved from General Questions.
ross Team
ross Jul 29 '14
enable debug mode, check your error log, try to disable/enable plugin
Kumi Festus
Kumi Festus Aug 3 '14
I saw the error log. The issue is about a plugin. But I can't find the exact plugin causing the problem
Alia Team
Alia Aug 4 '14
Can you paste the error message here?
Kumi Festus
Kumi Festus Aug 4 '14
[Mon Aug 04 04:38:02 2014] [error] [client 27.193.29.81] File does not exist: /home/bookerzm/public_html/ow_static/themes/facebook_go/images/avatar_mini_bg.png, referer: http://www.bookerzmedia.com/...se.css?53dddc3c757d6 [Mon Aug 04 04:37:59 2014] [error] [client 27.193.29.81] File does not exist: /home/bookerzm/public_html/favicon.ico [Mon Aug 04 04:32:15 2014] [error] [client 27.193.29.81] File does not exist: /home/bookerzm/public_html/ow_static/themes/facebook_go/images/avatar_mini_bg.png, referer: http://www.bookerzmedia.com/...se.css?53dddc3c757d6 [Mon Aug 04 04:09:47 2014] [error] [client 120.139.101.46] File does not exist: /home/bookerzm/public_html/500.shtml, referer: http://www.bookerzmedia.com/users/online [Mon Aug 04 04:09:02 2014] [error] [client 120.139.101.46] File does not exist: /home/bookerzm/public_html/500.shtml, referer: http://www.bookerzmedia.com/users/online [Mon Aug 04 04:08:22 2014] [error] [client 27.193.29.81] File does not exist: /home/bookerzm/public_html/500.shtml, referer: http://www.bookerzmedia.com/index [Mon Aug 04 04:08:11 2014] [error] [client 27.193.29.81] File does not exist: /home/bookerzm/public_html ....


Note from Alia:
rest of the errors are same as above.
Edited the post to decrease it's size.
The Forum post is edited by Alia Aug 6 '14
Alia Team
Alia Aug 6 '14
Most likely your issue is not related to any particular plugin at all ( error logs you provided are not related to plugins).

I have checked your site and seems like you are running out of memory.



I assume that chat is not loading properly because of this.
Please contact your hosting provider to resolve the memory issue.
Check the chat after the memory limit is increased. If you still will not see friends in chat, let me know.
JoshWho
JoshWho Nov 23 '14
how much memory would you recommend to use for this? Version 1.7.1
ross Team
ross Nov 23 '14
Josh, first of all, your request has nothing to do with the topic, next time, please create a separate post. 

Second, that depends on the user's activity you'll have on your website and set of plugins. 

You can definitely start with a shared plan, however you should consider vps or dedicated server, the memory depends on how much you can afford, the more the better