Do a search there answers for this and check up folder precision and owners

I've already searched the forum's and I can't find anything that helps, that's why I posted. It isn't a permissions issue, they're both the same on my live and dev site.

Kev, can you make sure that DEV and PROFILER modes are disabled ( set to false) in ow_includes/config.php ?

Hi Aliia,

Apologies for the delay in my reply. I've just checked my config, and both DEV & PROFILER are set to "false".

Thanks.

Kev, can you please enable debug mode on your http://dev.motorbikecommunity.com domain as I see http://dev.motorbikecommunity.com/e500.php right now, please copy the actual error you'll see there so we could assist you better. 

Yeah, I get the e500.php in all browsers except for Chrome, I also get this message:

I've enabled debug mode (by changing the config file to say "true"), but I'm still getting the same thing.

are you sure you do the changes in the last block of code? make sure error reporting is enabled on your server

What do you mean by "are you sure you do the changes in the last block of code?" I don't understand. If you're asking am I sure I've enabled debug mode, then yeah, I'm sure.

define('OW_DEBUG_MODE', true);

define('OW_DEV_MODE', false);

define('OW_PROFILER_ENABLE', false);

Logging is enabled on my server. Looking in the error log, the following entry is repeated over and over (I've removed the file path & IP address for security reasons):

[Mon Aug 04 20:33:41 2014] [error] [client **IP REMOVED**] script '/path/to/file/dev_motorbikecommunity_com/e500.php' not found or unable to stat

Logging and reporting is two different things, please contact your provider and request to enable error reporting, seems like it is not enabled then, because there should be the actual error. 

Do you have e500.php file on your server?

I am aware that logging and reporting on two different things, but you need to give me more information to go on - what kind of error reporting are you talking about? Access errors, system errors, php errors, apache errors, MySQL errors? There are so many types of errors that simply saying "turn on error reporting" isn't good enough. Plus, I run the server myself, I don't use cPanel or similar. So it isn't as simple as ticking a checkbox. You need to be more specific.

e500.php wasn't there actually. I've uploaded it and tried again. Here's what I get now:

Error 500
Internal Server Error.
If you are the site admin, click here for details (+)Something went wrong!
To get the error details follow these steps:
- Open ow_includes/config.php file and set DEBUG_MODE to true
- Reproduce your last action.

Debug mode is set to true. So I'm not sure what to do here.

Let's start with apache and php errors, please make them on

Ok, can I send them via PM to you? Don't want to make my log files public.

Sure

Sent

The issue is solved, wrong database access details in config.php

Doh! What an idiot! Typo in the config file.