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white page after any settings/admin changes | Forum

Martin Philipps
Martin Philipps Aug 16 '14
Hi,


since about a week, whenever I try to do something important the page is not loaded:
only white page as result when
- trying to update a plugin, either already after clicking on "update" or after confirming my license key) - in both cases no success in updating- after changing a language key (though the key is changed afterwards)- after changing any plugin settings (though the new settings are actually saved)- after signing out- after joining the site (filling out the form), but the new account is added


what could be the problem?

bobbi
bobbi Aug 16 '14
for the plug in problem, are you using 1.6 if so you might be updating a plug in that is now incompatible due to 1.7

Martin Philipps
Martin Philipps Aug 16 '14
I am still using 1.6. But I am NOT updating to 1.7 plugins. The ones I try to update are still compatible with 1.6 - I always ask the developer in advance :)


It's another problem, it has nothing to do with 1.6 or 1.7...


ross Team
ross Aug 18 '14
Martin, please check your error logs, always keep debug mode as on in order to catch the error. 


Also do you use some kind of caching on your server?

Martin Philipps
Martin Philipps Aug 18 '14
Yes, I use caching with CloudFlare... 
ross Team
ross Aug 18 '14
Please purge your cache then try again.