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After update online issue occurred | Forum

Donamix
Donamix Aug 21 '14

Hi, After i upgraded to the last version i'm having problem with the online users keeps showing them online... But they don't show on the chat box below just online icon displays on their profiles...

The Forum post is edited by Donamix Aug 21 '14
Donamix
Donamix Aug 22 '14
Hello? Anyone ?
ross Team
ross Aug 22 '14
Make sure your cron is properly configured. 
Donamix
Donamix Aug 22 '14

Quote from ross properly configured. 
It is properly configured. 
Donamix
Donamix Aug 25 '14
Hello?!
ross Team
ross Aug 25 '14
Your members stay online which means cron does not log them out, because it is not working properly. 


Try to send mass mail or notifications in order to make sure

Donamix
Donamix Aug 27 '14
I tried everything, all is fine.
ross Team
ross Aug 27 '14
can you please enable debug mode and run the cron manually?
Donamix
Donamix Aug 29 '14
Is the command correct?


php -q /home/name/public_html/oxwal/ow_cron/run.php

ross Team
ross Aug 31 '14
That depends on your hosting provider. We recommend you to use command from this tutorial: http://docs.oxwall.org/install:cron however sometimes you need to contact your provider in order to configure your cron properly. 
Donamix
Donamix Sep 1 '14

Quote from ross That depends on your hosting provider. We recommend you to use command from this tutorial: http://docs.oxwall.org/install:cron however sometimes you need to contact your provider in order to configure your cron properly. 
All is set good, and it was working well before the upgrade.

I even tried all the commands on the link you gave, still same.

Donamix
Donamix Sep 2 '14
Still waiting for a solution :)
ross Team
ross Sep 2 '14
Can you PM me your admin and Cpanel access details, please?