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404 Error when updating to 1.7.1 [Solved] | Forum

Webster Molaudi
Webster Molaudi Aug 28 '14
Hi Ross,

Here is the Error :

OW Debug - Warning Message: Can't generate URI! Route `search.start` not found! File: /home/myvirgo3/public_html/ow_core/router.php Line: 262

OW Debug - Warning Message: call_user_func() expects parameter 1 to be a valid callback, class 'SEARCH_CMP_IndexWidget' not found File: /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_panel.php Line: 67

OW Debug - Warning Message: call_user_func() expects parameter 1 to be a valid callback, class 'SEARCH_CMP_IndexWidgetm' not found File: /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_panel.php Line: 67

OW Debug - Exception

Message: Class SEARCH_CMP_IndexWidget does not exist File: /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_item.php Line: 207 Trace: #0 /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_item.php(207): ReflectionClass->__construct('SEARCH_CMP_Inde...') #1 /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_item.php(92): BASE_CMP_DragAndDropItem->checkComponent('SEARCH_CMP_Inde...') #2 /home/myvirgo3/public_html/ow_system_plugins/base/components/drag_and_drop_index.php(107): BASE_CMP_DragAndDropItem->setContentComponentClass('SEARCH_CMP_Inde...') #3 /home/myvirgo3/public_html/ow_smarty/template_c/4e1c99062e469d7284a5ad759382dcb6a5630053.file.drag_and_drop_index.html.php(140): BASE_CMP_DragAndDropIndex->tplComponent(Array, Object(Smarty_Internal_Template)) #4 /home/myvirgo3/public_html/ow_libraries/smarty3/sysplugins/smarty_internal_templatebase.php(180): content_53fedc68374972_47673366(Object(Smarty_Internal_Template)) #5 /home/myvirgo3/public_html/ow_core/view_renderer.php(101): Smarty_Internal_TemplateBase->fetch('/home/myvirgo3/...') #6 /home/myvirgo3/public_html/ow_core/renderable.php(263): OW_ViewRenderer->renderTemplate('/home/myvirgo3/...') #7 /home/myvirgo3/public_html/ow_core/component.php(80): OW_Renderable->render() #8 /home/myvirgo3/public_html/ow_core/renderable.php(250): OW_Component->render() #9 /home/myvirgo3/public_html/ow_system_plugins/base/controllers/component_panel.php(56): OW_Renderable->render() #10 /home/myvirgo3/public_html/ow_core/request_handler.php(271): BASE_CTRL_ComponentPanel->render() #11 /home/myvirgo3/public_html/ow_core/application.php(327): OW_RequestHandler->dispatch() #12 /home/myvirgo3/public_html/index.php(73): OW_Application->handleRequest() #13 {main} Type: ReflectionException
ross Team
ross Aug 28 '14
you will need to delete these via phpmyadmin

do the search of search_cmp

and delete these component both for index and dashboard page


if you can't do that send my details to phpmyadmin, ftp and admin details

Webster Molaudi
Webster Molaudi Aug 28 '14
Hi Ross,

Cant find it....Just inboxed you my Cpanel Details

Thanks
The Forum post is edited by Webster Molaudi Aug 28 '14
ross Team
ross Aug 28 '14
The problem has been solved by deleting plugin in database and from components tables. 
Edgar
Edgar Aug 28 '14

Ross:

1.   I opened the admin panel then I disabled all plugins.

2.   I found the file /ow_includes/config.php and the value of OW_DEBUG_MODE was change false to true.

3.   I didn't update the theme because I use the default theme.

4.   I went to the sección of plugins again, there is a seccion where I can update the version from 1.6.0 to 1.7.1. I tried to update and then it threw error 500.

5. When I tried to access again, It redirected me to page error 404.


This Project is not personal, is for my company where I'm working so I need to correct this problem!!!

The Forum post is edited by Edgar Aug 28 '14
Kumi Festus
Kumi Festus Aug 28 '14
I also have a problem updating to 1.7.1 The Update was successful but everything went blank when installing the plugins. Now I don't have access to the admin backend. So I guess I need to use FTP to solve this problem. my site is bookerzmedia.com.
Mr Ross, pls I have sent my cpanel details to your message box to check this form me.
Thanks in advance
pit
pit Aug 28 '14
Edgar.


The default theme was updated some times in last weeks because some code are necessary updated in the theme... 


If you can login in admin panel, you may update. System don't show you any update request for default theme? If reason is YES, then update it because is necesary


Other thing, if you enable OW_DEBUG_MODE any code must be displayed! if not showed nothing maybe you have any problem with .htaccess file 

ross Team
ross Aug 29 '14
Kumi I fixed your website you may proceed. The error was due to deactivated photo plugin, and some other 3rd party photo viewer required this plugin to be enabled for the proper work of a plugin and website. 
Webster Molaudi
Webster Molaudi Aug 29 '14
Hi Ross,

I have decided to restore my website to the 24th before the upgrade to 1.7.0 :( i tried everything possible but this is not working at all with the 1.7.1 !!!! My hosting company said :

----

The site shows error 404 after an upgrade to 1.7.1 because it redirects to http://www.myvirgo.info/e500.php. We traced the execution of your index and noticed the following problem:

write(5, "M\0\0\0\3SELECT * FROM ow_base_document WHERE `uri` = AND `isStatic` = 1 LIMIT 0, 1", 81) = 81
read(5, "\270\0\0\1\377(\4#42000 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'AND `isStatic` = 1 LIMIT 0, 1' at line 1", 16384) = 188


Would you please let me know if you have made any changes recently on your website? If so, what changes exactly, so we can try to revert them?

Please also specify when the sites were working fine for last time so we can consider an eventual backup restore.

----

So there is something really wrong here Ross, now im on 1.7.0, but i updated all plugins but my index page still doesnt show....it shows a White space !!!
The Forum post is edited by Webster Molaudi Aug 29 '14
Edgar
Edgar Aug 29 '14

Thank you very much pit and ross, I followed the instructions, I did the steps 1 by 1 and my browser threw the same error 500

When I reload the page it throws blank page

Which is the path where I can see the log?

Can you help me please?


The Forum post is edited by Edgar Aug 29 '14
Attachments:
  error_oxwall_update_1.7.png (39Kb)
ross Team
ross Sep 1 '14
Webster please enable debug mode, there's some other errors on your website, copy the error here. I did not do any changes.


Edgar, have you enabled debug mode?

Webster Molaudi
Webster Molaudi Sep 1 '14
Hi Ross,

Some reason the errors don't want to paste here :( but its AdsPro & familyandFriends plugin warning notices though

OW Debug - Notice Message: Declaration of ADSPRO_CMP_Showadverts::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/adspro/components/showadverts.php Line: 275 OW Debug - Notice Message: Declaration of FAMILYFRIENDS_CMP_IndexWidget::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/familyfriends/components/index_widget.php Line: 91 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpuf


essage: Declaration of ADSPRO_CMP_Showadverts::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/adspro/components/showadverts.php Line: 275 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpuf

OW Debug - Notice Message: Declaration of ADSPRO_CMP_Showadverts::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/adspro/components/showadverts.php Line: 275 OW Debug - Notice Message: Declaration of FAMILYFRIENDS_CMP_IndexWidget::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/familyfriends/components/index_widget.php Line: 91 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpufOW Debug - Notice Message: Undefined variable: birthdate File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 111 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 117 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 118 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 119 OW Debug - Notice Message: Undefined offset: 0 File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 250 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpufOW Debug - Notice Message: Undefined variable: birthdate File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 111 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 117 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 118 OW Debug - Notice Message: Undefined variable: user_gender File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 119 OW Debug - Notice Message: Undefined offset: 0 File: /home/myvirgo3/public_html/ow_plugins/adspro/init.php Line: 250 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpuf

OW Debug - Notice Message: Declaration of ADSPRO_CMP_Showadverts::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/adspro/components/showadverts.php Line: 275 OW Debug - Notice Message: Declaration of FAMILYFRIENDS_CMP_IndexWidget::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/familyfriends/components/index_widget.php Line: 91 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpuf

OW Debug - Notice Message: Declaration of ADSPRO_CMP_Showadverts::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/adspro/components/showadverts.php Line: 275 OW Debug - Notice Message: Declaration of FAMILYFRIENDS_CMP_IndexWidget::processSettingList() should be compatible with that of BASE_CLASS_Widget::processSettingList() File: /home/myvirgo3/public_html/ow_plugins/familyfriends/components/index_widget.php Line: 91 - See more at: http://www.myvirgo.info/#sthash.P8IewrYw.dpuf

ross Team
ross Sep 1 '14
These are third-party plugins, contact plugin developers to resolve your issue. 
Webster Molaudi
Webster Molaudi Sep 1 '14
Thanks ross
Edgar
Edgar Sep 1 '14

Hi:

Yes of course, but i don't know where is the log, Can you indicate me where I can see it? or if it is doesn't create what am I need to do?

The Forum post is edited by Edgar Sep 1 '14
ross Team
Webster Molaudi
Webster Molaudi Sep 2 '14
Hi Ross,


I see my site is now 1.7.1 did you sort it out ?
ross Team
ross Sep 2 '14
I'm sorry I don't understand. Have you contacted plugin developers? Do you see any errors?
Kumi Festus
Kumi Festus Sep 2 '14
Please Ross,
You said you would fix my site for me. I have sent admin and cpanel details to your inbox. I have an issue with my eyes. I can't stay online for long. I know php but what I need is to study oxwall coding style well so I can fix my problems next time.
my site is bookerzmedia.com. It has been offline for about a week now. It will scare my users away.
Please help this time.
ross Team
ross Sep 2 '14
I did not say anything like that, Kumi, what issues do you have now?
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