Host: ftp.your-site.com
Login: cPanel user-name
Password: cPanel password
Port: 21

Krunch +1

Quote from ross Krunch +1

I tried that but i get the same error.

my domain looks like subdomain.mysite.com

so i type in ftp.subdomain.mysite.com & also tried ftp.mysite.com with the cPanel user/pass

It doesn;t seem to work for me

Contact your hosting provider to find out the right access details. 

Quote from Paul I tried that but i get the same error.

my domain looks like subdomain.mysite.com

so i type in ftp.subdomain.mysite.com & also tried ftp.mysite.com with the cPanel user/pass

It doesn;t seem to work for me

Sub domains run off the same/Main ftp path so it shouldn't matter, if you'd like I could take a look at your cPanel, PM me the log in credentials if your want.

pm sent

Quote from Paul pm sent

Responded with:
Not the domain hosting, need cPanel so I can look up your ftp attributes

Your provider should be able/willing to help you out with this, have you tried reaching out to them?

I'd also be happy to take a look if you PM me your cPanel login details. If you're uncomfortable in giving those details out try this: 

1. Login to cPanel

2. Click on the FTP Accounts icon

3. Scroll down and find the FTP account you normally login with and click Configure FTP Client

4. Verify all the details match up to what you're seeing from step 3

Or you can simply download the configuration files to automate this for you.

Hello last few days without touching anything impossible to do updates on Oxwall Error Message Invalid FTP attributes! Provided User does not-have permissions to overwrite files. help me? Please Thank.
Jimmy

Host: ftp.lsfbook.com
Login: whatever your cPanel user-name is
Password: whatever your cPanel password is
Port: 21