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Album Photo Upload, Newsfeed Picture Not Appear [Solved] | Forum

Topic location: Forum home » Support » General Questions
Jason
Jason Sep 30 '14
Please refer attached screenshot.
The picture not display full in newsfeed for all photo upload to album
The Forum post is edited by ross Oct 1 '14
Attachments:
  upload.JPG (36Kb)
ross Team
ross Sep 30 '14
What is you software version and newsfeed plugin version?
Jason
Jason Oct 1 '14
sorry, I only saw the oxwall 1.7.1 (build 8274). How to check newsfeed version?
but no update prompt then should be latest

Pls refer screenshot
Attachments:
  version.JPG (17Kb)
Jason
Jason Oct 1 '14
If I post picture direct to newsfeed, then it is working fine ... able to display the whole picture.
But when photo upload to album, the auto post from album to newsfeed it will not display correctly
ross Team
ross Oct 1 '14
Please login to your server via FTP or Cpanel go to ow_plugins/newsfeed/plugin.xml file and check the line with the <build><build> tags the version number should be there as well as your photo plugin version ow_plugins/photo/plugin.xml. 
Jason
Jason Oct 1 '14
<build>8150</build>
ross Team
ross Oct 1 '14
Jason, please PM me your admin details and Cpanel access details, I'll take a closer look at the issue.
ross Team
ross Oct 1 '14
Jason, this is a theme related issue, I switched to the default theme (origin) and those pictures are displayed properly, you need to contact theme designer to resolve your issue as this is a 3rd party theme.