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splash screen not found on the server [Answered] | Forum

Mary Jane Quirante
Mary Jane Quirante Oct 1 '14
hello,


hope somebody can help me with my issue.


when i enter into my website, it looks normal until its 100 percent done loading and it redirects to my splash screen. i had it activated on my site and now something is wrong with it and i don't know what to do. 


here is my website; www.orientalcircle.com


when it's opened, it goes to ; http://www.orientalcircle.com/splash-screen?back_uri= ;

and shows this on screen; 


Not Found

The requested URL /splash-screen was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.


my admin panel is NOT accessible so i dont know how to turn off   the splash screen.



pls help !!





The Forum post is edited by ross Oct 1 '14
ross Team
ross Oct 1 '14
Please PM me your admin details and Cpanel access details, I'll take a look at the issue. 
Mary Jane Quirante
Mary Jane Quirante Oct 1 '14
Hi Ross, access details sent to you via pm. Thanks for addressing my issue.
ross Team
ross Oct 1 '14
I'm sorry this is Skadate Lite software, we do not provide assistance to Skadate clients, contact their support team to resolve your  issue.