If you want to get the assistance from our support team you must describe your issue as detailed as possible :
- provide information on software and plugins versions
- set debug mode to 'true' to see the actual errors, copy and paste them in your post
- provide screenshots of the error/issue and settings of server/software
- provide step-by-step instructions how to reproduce the error
- check whether or not this is an issue related to the Java-script conflict by following this tutorial: http://docs.oxwall.org/faq:parse-error-troubleshooting
-theme related issue - if you use third-party theme, please, switch to the default one and try reproduce the error. As most of the cases are the individual issues with the third-party themes only.
The quality of our support mainly depends on your assistance - the more details of the problem you provide, the more effective our help will be.