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Help with problems of connection of users | Forum

Topic location: Forum home » Support » General Questions
andres Oct 4 '14

good night I need help as to solve users' problem that aparesen connected but they it are not that is to say they stay online after ending secion remain connected not being on line 

since I must do it so that they are already not like that 

I leave two apprehensions of screens for desmostrar the mentioned 

Abbey Oct 4 '14
Is your cron set up? and is it set up properly?
ross Team
ross Oct 5 '14
Andres, it is really hard to understand you, moreover, seems like you forgot to attach something. 

As Abbey said, please check whether your cron jobs are properly configured. 

Try to send mass-mailing - do you get the e-mail?

Do you get any notification about the site activity

Try enable debug mode and go to site.com/ow_cron/run.php - do you get any errors on that page?

Please do the search before posting, this topic has already been discussed a lot of times.