1. when I open my website on several browser tabs
2. between 12pm and 1am hour (local time) - move one day to the next
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Messages plugin - sending duplicate messages[to be fixed] | Forum
Jozef
Oct 20 '14
After last update i have problem with duplicate messages in two case:
The Forum post is edited by ross Oct 22 '14
Team ross
Oct 20 '14
What do you mean by duplicate message? The one where it keeps to be displayed until you refresh the browser?
Jozef
Oct 20 '14
in 1. case until refresh the browser (when refresh the browser then messages in chat display correctly)
but in the 2. case is duplicate messages permanently in chat window(even after refresh).
This error occurs not always (each chat message bubble), but many times it happened to me, and more users have reported it to me.
And important thing I noticed - message does not duplicate 2 times, but many times, how many tab has opened a second user.
(when my friend have my site open on 4 tabs, and I write him a message, my message in my window appears 5 times (1. when i wrote it plus 4 times (according to the open tabs has second user)))
Team
Team ross
Oct 20 '14
And important thing I noticed - message does not duplicate 2 times, but many times, how many tab has opened a second user.
(when my friend have my site open on 4 tabs, and I write him a message, my message in my window appears 5 times (1. when i wrote it plus 4 times (according to the open tabs has second user)))
is this related to the chat as well?
Team ross
Oct 20 '14
Can you please try to reproduce that on our demo website, so we could know the exact steps how to reproduce that in chat?
Jozef
Oct 20 '14
I'm sorry if I misinterpreted, but I have noticed this error only chat conversation (for now)
Team ross
Oct 20 '14
Can you please try to reproduce that on our demo website, so we could know the exact steps how to reproduce that in chat?
Team ross
Oct 20 '14
Jozef, thanks for the video, but can you please provide us a video, where you send messages and what is the timing between messages, how you switch between browsers and users I tried to do the same messages order as in your video, however I still can't reproduce that.
Kostia
Oct 21 '14
the same issue. and also on chat shows dublicate user. I had allready sented images to oxwall team.
Team