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Forgot Password not working[Solved] | Forum

Garrett Ewald
Garrett Ewald Oct 23 '14
A user can't remember their password so they tried the forgot password link. They never get the promised email. I tested it too and no email arrived. I don't have Facebook log in enabled. 
The Forum post is edited by ross Nov 9 '14
ross Team
ross Oct 23 '14
Make sure your cron jobs are properly configured. 
Garrett Ewald
Garrett Ewald Oct 25 '14
I checked the smtp settings, didn't change anything but ran a connection test. It said it couldn't make the connection. Reset the password at my hosting service to the same one I had on Oxwall. The test then worked and back in service. No idea what the hitch was.



ross Team
ross Oct 26 '14
Have you resolved the issue after resetting password? If not, please check your cron jobs are properly configured as well. 
Garrett Ewald
Garrett Ewald Nov 7 '14
RE-entering the password in SMTP settings helped. 
ross Team
ross Nov 9 '14
Thanks for letting us know. I'm going to mark this thread as Solved then.