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Mailbox 1.7.2 error | Forum

Simone
Simone Nov 25 '14
Hi, 

I have installed this update but now all the messages in the page


mysite.com/messages


can't load and appear only loading gif


The chat system work fine.


Any other with this issue?


Thank you

Kenneth
Kenneth Nov 25 '14

Quote from Simone Hi, 

I have installed this update but now all the messages in the page


mysite.com/messages


can't load and appear only loading gif


The chat system work fine.


Any other with this issue?


Thank you



Are you using CDN? such as cloudflare? Mine won't load and I am getting an error that states it's in the cloudflare side

TypeError: self.contactManager is undefined

What I did to fix this is put cloudflare into development mode then add a page rule to not minify the javascript etc for my /messages then once reloaded and purged the cache it works correctly.





The Forum post is edited by Kenneth Nov 25 '14
ross Team
ross Nov 25 '14
Simone, try to enable dev mode and refresh your website to recompile static then disable it. See if the issue persists. 

If it does

Check firebug console for any javascript errors. See tutorial: http://docs.oxwall.org/faq:parse-error-troubleshooting

Simone
Simone Nov 26 '14
thank you Ross, now it works but some users says me that when they load a page it give the error 'user not found' . 

Have I to delete some users? 

thank you 

ross Team
ross Nov 26 '14
What page do they load?

What do you mean have you to delete the user?

JoshWho
JoshWho Nov 26 '14
im having the same issue. I even just changed themes and still have the same problem.


i disabled cloudflare totally and put site into dev mode this didnt fix it

ross Team
ross Nov 26 '14
Check firebug console for javascript errors. 

If there's no any error, I will need CPanel and admin details for the website to check the issue. Please PM them

The Forum post is edited by ross Nov 26 '14
JoshWho
JoshWho Nov 26 '14
well i noticed this works with firefox but not with google chrome
JoshWho
JoshWho Nov 26 '14
ok wrong again  it works with my test account on google but doesnt work with my account
ross Team
ross Nov 26 '14
share your URL, please
JoshWho
JoshWho Nov 26 '14
http://www.buddylist.co   I have it on one of the oxwall themes right now
The Forum post is edited by JoshWho Nov 26 '14
ross Team
ross Nov 26 '14
Josh, PM me access details to your account
ross Team
ross Nov 26 '14
Something is wrong on your side

try to clear browser cache

See screenshots:



JoshWho
JoshWho Nov 26 '14
ok kewl I clicked clear cach on my browser like 3 times but on other incognito I see it now. Thanx for looking 
ross Team
ross Nov 26 '14
No problem