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Add video sends me to Error 403 page[Solved] | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting

Heidi Dec 23 '14

When I try to add a video to my profile wall I get redirected to an error 403 page, what can be the cause?

The Forum post is edited by ross Jan 4 '15

Team

ross Dec 25 '14

There's a mod_security module enabled on your server. Contact your hosting provider to disable it or configure it properly.

Heidi Dec 25 '14

Thxs! That's it

Team

ross Dec 25 '14

Great. Thanks for letting us know.

Leader

Kieron H Dec 29 '14

hi please could you share your solution on ho to disable mod_secuirty on shared hosting x10hosting arnt helping me much

Team

ross Dec 29 '14

As far as I know, she has changed the hosting to Arvixe

Leader

Kieron H Dec 30 '14

oh that may be what i have to do then its a shame because x10 is a brilliant host

Team

ross Jan 2 '15

Contact your hosting provider and ask them whether they can disable it.

Leader

Kieron H Jan 4 '15

x10 have sorted the problem out

Team

ross Jan 4 '15

Great. Thanks for letting us know.

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