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No imageupload under MobileVersion [Solved] | Forum

Topic location: Forum home » Support » General Questions
Nanuky
Nanuky Feb 24 '15
hello,


Someone has a idea, why i can´t upload images under my Mobileversion?


I use Samsung galaxy S4 and when i like uploading a Photo under my MobileVersion, nothing happend. i can klick and can do nothing.


Someone has a idea? A friend test it too and has the same Problem with his tablet.


My website is My-Selfies.net


Regards

The Forum post is edited by Taissa Mar 2 '15
Taissa Team
Taissa Feb 26 '15
Nanuky, we have tested uploading photo function on your site via the Mobile version on the mobile phone and haven't got any errors. Everything works fine.
Please, may you provide us the following information :

What browser do you use - name and version?
Did you try to use another browser ?
Can you upload a photo via the Mobile version on a computer ?
Nanuky
Nanuky Feb 26 '15
Hello,

thanks for a answer, Yes when i use the Mobile version  on PC i have no problems.

I have test it with my Samsung Galaxy S4 too, but there i can click the icon for Image-Uploading so long as i like and nothing happend or opened.
On my mobile i use Opera Browser, IE, NextBrowser and Chrome, i tested all.

Some users have no problems and some can do nothing.

Regards
The Forum post is edited by Nanuky Feb 26 '15
Taissa Team
Taissa Mar 2 '15
We have tested photo upload functionality on the Demo site and on your site using:
- Samsung Galaxy Nexus 3,4,5
- Android version 5.01
 - browser version Chrome 40

and everything works fine.
 
Please do next steps:
 - clear your mobile browser cache;
- test the uploading photos functionality via our Demo site mobile version;
- provide us info about the versions of Android and browser which you have used;
Nanuky
Nanuky Mar 2 '15
Ok i have reset my Phone ... it works, i had installed another Keybord on my mobile so i think that had makes the problems. I´m sry that i have make so much trouble with this topic here but i didn´t know that.

Thanks for help.
Taissa Team
Taissa Mar 2 '15

Thanks for letting us know. I'm going to mark this thread as Solved.