type this URL: www.cprworldwidemedia.net/radio/ow_updates

I receive this error when I go to the URL (See attached Image)

First of all, I see you have 3rd party enabled on your website, you need to disable them all, leave only native oxwall plugins, then switch the default theme, Origin for example. 

Then go to your server and check whether you have ow_updates folder in the root of the software. 

All 3rd party is deactivated and changed them over to the origin theme, however there is the ow_updates folder inside the root of the software folder.

try www.cprworldwidemedia.net/radio/ow_updates/index.php

Tried the link and this was the response~

Bobby, do you have .htaccess file in the root of the software?

if so, please paste it's content here

This is what's inside my main file (radio folder) where my oxwall files are located along with the .htaccess_ file as that's how our server reads them.

Options +FollowSymLinks
RewriteEngine On

AddEncoding gzip .gz
AddEncoding gzip .gzip
<FilesMatch "\.(js.gz|js.gzip)$">
  ForceType text/javascript
</FilesMatch>
<FilesMatch "\.(css.gz|css.gzip)$">
  ForceType text/css
</FilesMatch>


RewriteCond %{REQUEST_URI} !^/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/index\.php
RewriteCond %{REQUEST_URI} !/ow_updates/
RewriteCond %{REQUEST_URI} !/ow_cron/run\.php
RewriteCond %{REQUEST_URI} !/e500\.php
#RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteCond %{REQUEST_FILENAME} (/|\.php|\.html|\.htm|\.xml|\.feed|robots\.txt|\.raw|/[^.]*)$  [NC]
RewriteRule (.*) index.php

is it called .htaccess_ or .htaccess?

It is called .htaccess_ as that is how our server provider recognizes .htaccess files on their servers. If it was just .htaccess I would be getting no where, I would even be able too see the oxwall site it would give me a server error.

Which is why you get Page not found error

your server does not meet our requirements and you disable htaccess by renaming it

which is why the site works but not properly. seems like the mod_rewrite module is not installed on your server. 

You need to contact your hosting provider to configure server properly or get another hosting provider. 

Hello Ross,

Ok so what exactly should I do contact them and ask them if there is a mod_rewrite module installed on the plattform? Is there a way to counter react this?

Yes, ask them to enable mod_rewrite module

if the htaccess file is not renamed you get the internal server error, most obviously mod_rewrite is not installed: request to configure server according to our requirements http://www.oxwall.org/hosting without renaming .htaccess file

Ross,

Sorry for the wait I'm actually on the phone now with the server provider to ensure that this can be done. As we cannot be running into these types of issues lol. But it happens, I guess, Look it has happend here lol.

Ross,

I just got off the phone with the server team, the mod_rewrite on is active and does meet their requirements along with everything else, beside the mod_security (strict configurations) off this is not off and is on, would this make a big difference? If so then I know how to fix this problem, once resolved, I will let you know.

Kind Regards,

Bobby Brown

Ok, what did they say about the fact that when the .htaccess file is not renamed you get internal server error?

That's clearly a server misconfiguration

Hello Ross,

Right now I'm currently backing up all the physical files on our server and backing up the database from mysql, once everything is backed up we are moving to another server, that will allow us to turn off the mod_security (strict configurations) off as ev3erything else is compatible with the server. We will now have full control over our server. We will be using a  windows server. Once, the transfer is complete I will let you know.

Thanks Again,

Bobby Brown

Alright, keep us updated.