James, could you tell us please have you managed to fix the update issue ?
If it is still persist then please do the following steps:
1. Open the admin panel and disable all plugins.
2. Find the file /ow_includes/config.php and change the value of OW_DEBUG_MODE to true. See the tutorial here:
https://docs.oxwall.org/plugin-tuts:enable-debug. After enabling debug mode please copy the actual error here.
And check the folder permissions. The following folder must have 777 permissions set recursively:
ow_pluginfiles
ow_userfiles
ow_static
ow_smarty/template_c
And please specify what version of PHP your server is running.