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Paid for WYSIWYGEDITOR (VISUAL EDITOR) | PLUGIN (by aron) but hasnt showed in my purchases | Forum

Topic location: Forum home » Support » Oxwall Store

Jahmarley Henry May 3 '15

Hi oxwall...

I made a payment for the WYSIWYGEDITOR (VISUAL EDITOR) | PLUGIN (by aron) last night (http://www.oxwall.org/store/item/343) but I have not been granted the download link... it doesn't show under my purchases tab.

paypal (Unique Transaction ID #07A26642JM821850E)

please provide access

thank you

Leader

dave May 3 '15

Hi, have you sent aron a message as well? The team will be in tonight.

Jahmarley Henry May 3 '15

Hi dave thnx... i have sent aron a message as well.

Jahmarley Henry May 4 '15

Hi... when can i expect to have this resolved please?

thnx

Leader

dave May 4 '15

Aron should be able to just grant you a license manually if he gets the message. Maybe the team might try to contact him, im not sure what their policy is on that as Aron does not hang around the forum.

Team

Den May 4 '15

Hello Jahmarley,

First, make sure your transaction is cleared on PayPal and does not have "pending" status.

Then wait for reply from developer. Looks like you payment still hasn't been cleared. Because you should be granted with a license automatically after payment is cleared on PayPal. We don't see your transaction in list yet.

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Paid for WYSIWYGEDITOR (VISUAL EDITOR) | PLUGIN (by aron) but hasnt showed in my purchases | Forum