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Images show as gra[Solved] | Forum

Stephanie
Stephanie May 18 '15
My website has had a new error show up recently and I'm uncertain how to fix it. Pretty much what is happening is that when you go to our homepage and scroll down to the section that is supposed to show current photos, all the photos appear as grey. Now I tried to remove and replace the plugin, as in maybe there was some weird error. The only way I find to fix it is to customize the page, open up the options close the options and then they show normally as they should. But that only lasts until the page is refreshed...


So what's causing this?


My site is roleplaycentral.me

The Forum post is edited by ross May 19 '15
ross Team
ross May 18 '15
can you please switch to the default theme and see if the issue persists?
Stephanie
Stephanie May 18 '15
It is still having the same issue, I transferred it to Origin and the issue persists.
dave Leader
dave May 18 '15
here is what the console says 


Failed to load resource: the server responded with a status of 404 (Not Found)2http://roleplaycentral.me/...ole_item_bg.gif ;
Failed to load resource: the server responded with a status of 404 (Not Found)http://roleplaycentral.me/ow_static/themes/biohazard/images/context_action_hover.gif 


Stephanie
Stephanie May 18 '15
I fixed some of my missing images, it was strictly file type that was causing the issue. I'll try to fix these as well. Some are .png when they are to be .gif


Strange that they were working just a few days ago and now they are not.

Stephanie
Stephanie May 18 '15
The first file exists in the theme.


Also, why would it have an error with the base theme as well?

Because this theme was working up till a few days ago when it just stopped.

dave Leader
dave May 18 '15
Has anything happened recently, a move, a update, a new plugin, anything. 
Stephanie
Stephanie May 19 '15
Nothing happened recently.
ross Team
ross May 19 '15

Stephani, 


there are css styles missing.

I just inserted the ones from the origin theme


width: 72px;

height: 72px;

background-size: cover;

background-repeat: no-repeat;


and the image appears


see screenshot

I don't know how you manage to remove these styles on all you themes

Can you to base.css file of the theme and look for the element

.ow_photo_item_widget and check if it has these styles

width: 72px;

height: 72px;

background-size: cover;

background-repeat: no-repeat;

}


if it does not please add them 


The Forum post is edited by ross May 19 '15
Stephanie
Stephanie May 19 '15
I edited my biohazard theme. It seems to be missing so I added it in. However the problem persists.
ross Team
ross May 19 '15

you did not add anything, you don't have this class: .ow_photo_item_widget 

where did you add it? have you enabled dev mode after doing this

Stephanie
Stephanie May 19 '15
I added that code into the biohazards base.css inside public_html/ow_themes/biohazard


.ow_photo_item_widget {width: 72px;height: 72px;background-size: cover;background-repeat: no-repeat;}

Stephanie
Stephanie May 19 '15
I went and redownloaded a new theme that is current. The issue persisted. Is it with the photo plugin itself?
ross Team
ross May 19 '15
Stephanie, PM me your FTP access details, I'll take a look at the issue. 
ross Team
ross May 19 '15
by the way what is your software version and photo plugin version?
Stephanie
Stephanie May 19 '15
Should all be 1.7.3


ross Team
ross May 19 '15
I have deactivated all 3rd party plugins, now the photos appear. I don't know which plugin  exactly does that. Activate them one by one to see which does that. It would be great if you let us know which one. 
The Forum post is edited by ross May 19 '15
Stephanie
Stephanie May 19 '15
Being caused by the question & polls plugin
ross Team
ross May 19 '15
Great. Thanks for letting us know. Now, you will need to contact plugin developer to resolve the issue.