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after updation to 1.7.4 i could not able to access my site[Solved] | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting
Nagaraju Ravadi
Nagaraju Ravadi Jun 3 '15
Hi All, 


I have updated my site from 1.7.3 to 1.7.4 after the automated process it has shown updates are successful. after that i could not able to access to site ....



Kindly help me how to revert back this error.

The Forum post is edited by ross Jun 4 '15
#1
ross Team
ross Jun 4 '15
Topic was moved from Installation Troubleshooter and Server setup.
#2
ross Team
ross Jun 4 '15
Why exactly you can't access the website? Do you get any error message or something else? Does it say the details are not correct? Please elaborate. 
#3
dave Leader
dave Jun 4 '15
Planner,  


More than likey its the htaccess file, when you update,  oxwall sets it back to the default values, which has plain jane values in it.  If you had any values in your htaccess other than what oxwall puts out before the update, those values are gone now.   Just replace that information from a backup which you should have done before updating the site. 


This sounds like this is the issue.  Its very common... 

#4
Nagaraju Ravadi
Nagaraju Ravadi Jun 4 '15
Hi Dave, 


I have replaced the .htaccessfile still, I am unable to access.. I have enclosed error snapshot.... 


Thanking you for kind support 

#5
dave Leader
dave Jun 4 '15
turn on your debug mode and let us know what the error is. 
#6
Nagaraju Ravadi
Nagaraju Ravadi Jun 4 '15
thanks for the immediate response..... 


I am not expert in web programming..... kindly help me how to turn on debug mode... 



#7
dave Leader
dave Jun 4 '15
you just open up the ow_includes folder and open up the config.php file and you will see where it says define('OW_DEBUG_MODE', false);


just change the value to true and save the file then try to access your site again 


just make yourself a reminder to change it back to false when your all done and your site is running. 


#8
dave Leader
dave Jun 4 '15
and just for teaching you, if someone says turn on dev mode, that is right under debug mode in that file and you do the same thing but not now leave it false for now. 
#9
ross Team
ross Jun 4 '15
Check this tutorial: https://docs.oxwall.org/plugin-tuts:enable-debug

Check your error logs as well in the ow_logs folder to the time you started to have the issue. 

#10
Nagaraju Ravadi
Nagaraju Ravadi Jun 4 '15

content of error log in the root folder

----------------------------------------------------


[04-Jun-2015 10:05:08 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:05:21 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:05:42 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:11 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:14 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:16 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:22 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:36 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:41 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:43 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:46 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:48 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:55 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:06:58 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:01 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:04 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:07 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:10 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:13 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:14 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:18 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:37 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:48 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:07:58 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:03 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:20 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:27 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:32 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:47 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:55 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:08:58 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:09:35 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:09:38 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:09:40 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:10:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:10:43 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:10:48 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:10:50 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:10:54 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:11:07 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:11:15 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:12:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:12:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:12:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:13:13 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:13:16 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:16:42 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:16:45 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:16:54 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:17:38 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:18:16 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:18:23 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:18:31 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:32:29 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:32:32 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:32:38 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:41:08 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:08 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:08 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:10 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:27 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:29 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:34 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:47 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:49:56 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 10:53:43 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:04:49 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:04:50 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:04:50 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:18:42 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:26:31 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:34:25 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:34:28 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:34:29 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:44:47 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:44:49 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:44:52 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:44:56 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:45:00 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:45:10 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:47:06 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:47:13 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:47:22 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:47:35 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:49:39 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:49:49 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:50:04 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:50:12 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:50:17 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:50:29 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:50:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:51:30 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:56:50 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:56:51 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 11:56:57 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:01:54 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:11:05 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:11:13 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:11:17 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:11:33 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:14:53 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:14:56 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:15:03 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:20:42 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:20:43 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:20:48 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:20:54 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:21:01 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:21:05 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:21:38 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

[04-Jun-2015 12:21:42 Asia/Calcutta] PHP Fatal error:  Class 'GROUPS_BOL_Service' not found in /home/jsrconsu/public_html/plannerforum.org/ow_plugins/autogroup/init.php on line 47

#11
dave Leader
dave Jun 4 '15
what is that plugin, autogroup, disable it...   since you cant access your site, you can disable it by changing the value in the ow_plugins table for active to 0. 
The Forum post is edited by dave Jun 4 '15
#12
dave Leader
dave Jun 4 '15
this is why when you update you reactivate one plugin at a time with debug mode on.. 
#13
ross Team
ross Jun 4 '15
Guys, how many times we have to tell that you need to disable all 3rd party plugins before updating :(


You need to go to phpmyadmin->ow_base_plugins table->locate autogroup plugin and in the column isActive change it for 0 then go to your website and check if you can enter it. 

#14
Nagaraju Ravadi
Nagaraju Ravadi Jun 4 '15
Thanks to Dave /Ross 


Issue is resolved.. 


I have disabled all the plugins before updation ... but after I have updated the platform ... I made a mistake by enabling a dependent plugin (autogroup..depends on group plugin).....


Thanks again to the support team ........

 

#15
ross Team
ross Jun 4 '15
Great. Thanks for letting us know
#16
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