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I am not able to change my profile picture | Forum

Topic location: Forum home » Support » General Questions
RjArmaan
RjArmaan Jun 25 '15
I installed OXWALL today and none of my users and even i can not change my avatar after clicking on the change avatar button it stops in loading.

Please help me i am waiting for your kind reply :)

James Geddes
James Geddes Jun 26 '15
Can you provide screenshots? It's difficult to solve a problem without seeing what is happening
Taissa Team
Taissa Jun 29 '15
RjArmaan, to assist you in the best way we need to get more information.
What the browser are you using? Have a look at this list of browsers supported by Oxwall : https://docs.oxwall.org/overview:supported_browsers .
Make sure that the server requirements are completely met: http://www.oxwall.org/hosting .
Do you use third-party plugins? Did you try to deactivate all third-party plugins to exclude them?
Did you enable the DEBUG_MODE to see if there are any PHP errors: https://docs.oxwall.org/plugin-tuts:enable-debug ?
 Did you try to enable FireBug console to see if there is any JS errors: https://docs.oxwall.org/faq:parse-error-troubleshooting?
 Did you try to clear the site and browser caches?