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Cron_error log? | Forum

Marcus
Marcus Jul 12 '15
I am not sure why I am getting these cron errors:

#11 {main}]
[Sat Jul 11 14:46:46 2015] [ow_core_log] [Exception] Message: SQLSTATE[HY000] [2003] Can't connect to MySQL server on 'example.ipagemysql.com' (113) File: /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/database.php Line:223 Trace: [#0 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/database.php(253): OW_Database->__construct(Array) | #1 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/ow.php(230): OW_Database::getInstance(Array) | #2 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/base_dao.php(47): OW::getDbo() | #3 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_system_plugins/base/bol/config_dao.php(66): OW_BaseDao->__construct() | #4 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_system_plugins/base/bol/config_dao.php(55): BOL_ConfigDao->__construct() | #5 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_system_plugins/base/bol/config_service.php(63): BOL_ConfigDao::getInstance() | #6 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_system_plugins/base/bol/config_service.php(52): BOL_ConfigService->__construct() | #7 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/config.php(48): BOL_ConfigService::getInstance() | #8 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/config.php(68): OW_Config->__construct() | #9 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_core/ow.php(167): OW_Config::getInstance() | #10 /hermes/bosoraweb161/b2298/ipg.example/amigote/ow_cron/run.php(48): OW::getConfig() | #11 {main}]



Lastly how to clear these errors I mean should I just delete the files to reset them?


The Forum post is edited by Marcus Jul 12 '15
ross Team
ross Jul 12 '15
For some reason the software cannot connect to mysql server, make sure you're using the right access details? If you are, contact your hosting provider to resolve the issue, something is wrong on their end. 
Marcus
Marcus Jul 13 '15
Thanks Ross now I get these errors?

Message: Undefined index: HTTP_USER_AGENT File: /ow_core/request.php Line:158
ross Team
ross Jul 13 '15
ross Team
ross Jul 13 '15
This bug has already been reported, it will be fixed in one of the upcoming updates of the software. Please follow our blog, we'll all let you know. 
Marcus
Marcus Jul 14 '15
Thanks Ross that is all you're the best.