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Site crashed after installation of Cache Extreme Plugin | Forum

Nagaraju Ravadi
Nagaraju Ravadi Sep 8 '15

Dear Members, 


I have installed Cache extreme plugin .... it has crashed my site.... can anyone help me how to restore my site


Error 500
Internal Server Error.
If you are the site admin, click here for details (+)Something went wrong!
To get the error details follow these steps:
- Open ow_includes/config.php file and set DEBUG_MODE to true
- Reproduce your last action.Error details:Type:ExceptionMessage:Can't find master page `'.html_document.'` !File:/home/jsrconsu/public_html/plannerforum.org/ow_core/theme_manager.phpLine:240Trace:#0 /home/jsrconsu/public_html/plannerforum.org/ow_core/html_document.php(602): OW_ThemeManager->getMasterPageTemplate('html_document') #1 /home/jsrconsu/public_html/plannerforum.org/ow_core/response.php(200): OW_HtmlDocument->render() #2 /home/jsrconsu/public_html/plannerforum.org/ow_core/application.php(445): OW_Response->respond() #3 /home/jsrconsu/public_html/plannerforum.org/index.php(91): OW_Application->returnResponse() #4 {main}

ross Team
ross Sep 8 '15
http://www.oxwall.org/forum/topic/35850 Do the search before posting anything on the forum
Nagaraju Ravadi
Nagaraju Ravadi Sep 19 '15
#Ross,


I have restored the site using backup..... Now I am facing new problem, I couldnot able update any plugin or theme .... the moment after update process initiated ...It gives me the same error 500 ...... I tried it for 10 times on different days..... 


Let me know how can I close this error....


ross Team
ross Sep 20 '15
Nagaraju, make sure dev mode is not enabled on your website. 


Make sure you have enough memory and space on the server. Contact your hosting provide to check that.