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All my profiles got private photos and cant open/view? - Password Protected Photo Albums | Forum

Christer
Christer Sep 19 '15
I run 1.8 all is up to date and work fine, I added this plugin and all my profile got
there photos put in a private box. Attache screeenshot. Cant click on them or do anything .
Attachments:
  photoalbum.JPG (54Kb)
Jordi
Jordi Sep 19 '15
The same here!!!!


bug's!

Skalfa LLC Partner
Skalfa LLC Sep 21 '15
Guys, as far as I've understood you set the password for your album and now when you try to click the photo - nothing happens. If so, this happened because of the custom theme you are using. If you switch the theme to the default Oxwall theme, you will see that everything works correctly. To solve this issue, you need to contact the theme developer and ask them to adjust their theme to our plugin. 


If I took you wrong, please describe the problem in more details.

Jordi
Jordi Sep 21 '15
after activating the plugin all photo's on the website seems to turn to password protected. i cant do anything with it.


Skalfa LLC Partner
Skalfa LLC Sep 21 '15

Jordi, could you please check if the _protectedphotos_passwords table is empty or has a data?


The fact is that our plugin hides the photos only in case the entry about this album exist in the _protectedphotos_passwords table. 


This is really strange situation and we, unfortunately we cannot reproduce it at our test site. So, your assistance will be highly appreciated.

Jordi
Jordi Sep 21 '15
Hi,



yes that table is empty.

Christer
Christer Sep 21 '15
Same here, It went that right away after install, not even tuched it hehe I looking in DB and there is nothing. I mean I have 24k profiles and they all got password protected and there is nothing in DB what I can see.If you still have the pass for cpanel after you helped me fix ccbill you can login and check but here is nothing
Skalfa LLC Partner
Skalfa LLC Sep 21 '15
Guys, the problem occurred because you haven't updated the Photo plugin yet. The Password Protected Photo Albums plugin works with the latest version of the Photo plugin only. 

The latest version is 9950.

Jordi
Jordi Sep 21 '15
Hmmmi did the updates... still the same problem.... or do i have to do a reinstall? 
Christer
Christer Sep 21 '15
Same I did it again to be sure but still same issue
Skalfa LLC Partner
Skalfa LLC Sep 21 '15

Please try to re-activate this plugin and clear the browser cache. I can see the photos with no problems.


Also, we would not recommend using our plugin with the Private Album plugin. We suggest that you choose the one plugin only.

Christer
Christer Sep 21 '15
That helped ,all is good here now, thanks a lot
Skalfa LLC Partner
Skalfa LLC Sep 21 '15
You are welcome. Please let us know if you have further questions.
Jordi
Jordi Sep 21 '15
yes!!!!! its working
Jordi
Jordi Sep 21 '15
other question... when i make a album with password and i give the password to user X then user X can see my photo's but when i change the password to a other one user X can still see the photo's. Is the the way it works or is it a bug or something?


thanks

Skalfa LLC Partner
Skalfa LLC Sep 21 '15
This is how the system works now. If you want to "re-hide" album from all who have  old password, you should set the password for the album from scratch (remove password > save album > add password > save album). However it looks quite fair to give a possibility to change the password for user who have already received an access to the album. We've forwarded to our product design department.
Jordi
Jordi Sep 22 '15
I think this plugin really need some changes before i can use it on my live site.

a other point is that all moderators can see the private albums even if they dont have the password. I think you need the possibilty to set in the moderators panel who can see and who cant.

And the work arround for changing passwords is not a option because then there is a moment that everybody can see the album. 


So if you guys not gonna update this plugin very soon i ask you for a refund. 

Jordi
Jordi Sep 24 '15
??
Jordi
Jordi Sep 28 '15
any news?
Skalfa LLC Partner
Skalfa LLC Oct 13 '15

Jordi, our plugin was designed to work the exact way it works now.  


We made the photos available to the site administrator or photo plugin moderators to avoid problems with illegal content. We have a bad experience when a hosting company removed the site because of inappropriate photos hosted on their servers.

The majority of hosting providers have strict rules related to porn or illegal content. By allowing the site admin/photo moderator to see these photos - we protect your site from unexpected site termination or related problems. 


As for the editing password - this feature hadn't been considered while we were working on the feature development at all. We did not suppose that someone would need to change the password to restrict the access for users who has already seen the photos. However, to make our product more essential to our customers we always listen to our customers feedback, so we agreed to add this feature (possibility to change the password, so the users who already has an access, could not see them anymore). 


Jordi, neither first nor the second situation you've described are bugs. You've suggested the enhancements and we agreed to implement them. However, I cannot provide you with exact time frame.


Your feedback is very important to us. We want to thank you for your suggestions and will do our best to implement these features as soon as possible.

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