Kami, the reason is that your cron might not be configured properly as the cron jobs are responsible for that. If user signs out cron automatically delete this user from the database in   ow_base_user_online table, if not then cron deletes this user in a half an hour. Please check your cron configuration and settings.

Taissa,

Thanks for your response.

I provided the link https://docs.oxwall.org/install:cron to my web hosting company techs, they could not figure out a solution. 

I tried installing the cron plugin with my ftp credentials, it did not work.

Instead of having users logged on for six weeks for no reason, I just wonder if it is not faster to delete them from the table ow_base_user_online.

Can I go ahead and safely remove users who are unnecessarily logged in from the table ow_base_user_online ?  

K.

Kami, yes, you can just remove this users from ow_base_user_online table, but this will not solve your cron issue.  Take a look at this topic: http://www.oxwall.org/forum/topic/2322.

Thanks Taissa !

I think I'll just stick to the solution with the table.

I submitted all the oxwall cron documents to the web hosting team and they still have no clue how to properly run a cron job on their servers.

K.