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join page error | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting
tammy harris
tammy harris Nov 14 '15
when a member joins i get 
these error

Undefined index: profilePicture File: /home/xxxxxxxx/public_html/ow_smarty/template_c/38f7d3109d5e9700e3e2d6ba0c7ecb958303fc6a.file.view_in_join_page.html.php Line:102

[Sun Nov 15 8:07:47 2015] [ow_core_log] [Notice] Message: Trying to get property of non-object File: /home/xxxxxxxx/public_html/ow_smarty/template_c/38f7d3109d5e9700e3e2d6ba0c7ecb958303fc6a.file.view_in_join_page.html.php Line:102

#1
tammy harris
tammy harris Nov 14 '15
line 102
$('input[name=userPhoto]').parent().before('<?php echo $_smarty_tpl->tpl_vars['profilePicture']->value;?>
#2
ross Team
ross Nov 15 '15
we cannot reproduce such error, remove all 3rd party plugins on your website, switch to the default theme and try again. 

make sure ow_smarty/template_c folder has 777 permissions and they are set RECURSIVELY

#3
tammy harris
tammy harris Nov 16 '15
increasing max_input_vars in php.ini has fixed this error
but i fail to see it have anything to do with the error
#4
ross Team
ross Nov 16 '15
I'm sorry what do you mean by this: but i fail to see it have anything to do with the error ?
#5
tammy harris
tammy harris Nov 16 '15
it did not fix it i will have do more digging
 $('input[name=userPhoto]').parent().before('<?php echo $_smarty_tpl->tpl_vars['profilePicture']->value;?>


looks like its have problem  name the avatar image 

#6
ross Team
ross Nov 16 '15
besides, I'm not sure, but the problem is related to the join page itself. disable third party plugins on your website and switch to the default theme and try to reproduce your actions
#7
tammy harris
tammy harris Nov 16 '15
yes it is join page i have tested it 10 times and every time i get that error
this deactivate all plugin is really starting to be a huge pain 
#8
ross Team
ross Nov 16 '15
I'm sorry but the problem can be easily caused by some 3rd party plugin as we cannot reproduce the issue on our side
#9
tammy harris
tammy harris Nov 16 '15
as the site is still running and ppl can join this will have wait for another time 
when i have more errors to find
#10
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