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Bug In Phot Wall on Safari | Forum

Simon
Simon Nov 27 '15
Hello we have a big bug here - I have tested on my site and on oxwall demo site and other sites posted on forums, the photos won't charge and don't display in the photos page. I'm on Safari Version 5.1.1 and OSX 10.6.8 (I haven't test other version).

Alway waiting and display page/photo loader in the page but nothing appens.


Is there a fix for this please ?
Other people can confirm this bug please ?

Thank you.

Simon
tammy harris
tammy harris Nov 27 '15
  • IE 10+
  • Google Chrome 30+
  • Mozilla Firefox 20+
  • Safari 7+

    oxwall supports these you say your use I'm on Safari Version 5.1.1
Simon
Simon Nov 29 '15
On Chrome photos don't join the messages on the wall :(
Simon
Simon Nov 29 '15
when user post only a photo it is ok but when user post message + Photo ,, the photo don't join the message
Simon
Simon Nov 29 '15
Ok this is because chrome and ios don't like photos called as this :


Capture d’écran 2015-11-28 à 22.12.36.png


It seem it don't like space :( when I rename file it works

ross Team
ross Nov 29 '15
What do you mean the photo don't join the message? 
provide the steps how to reproduce the issue. provide the screenshot of the issue

what OS and browser do you use? what is the browser version?

Simon
Simon Nov 30 '15
For the last problem in this topic I mean on Google Chrome (i haven't test this on other browsers) and on newsfeed for exemple, if the picture is not correctly
Nomee by user and its name contains spaces , as is the case
in screen catures . So the picture is not added to the message on the
newsfeed and anywhere else.

It sends the text message, and then the picture is not added .
Only the message text is visible without imge .
If you rename the photo with a name containing no space , so it works well .

Exemple of name :
Capture d’écran 2015-11-28 à 22.12.36.png

Config : osx 10.6.8
Chrome
Version 46.0.2490.86 (64-bit)

For the first problem in safari I see this with menu


And the global photo wall on photos page don't load alwas search but don't display anything.

Safari Version 5.1.1 (6534.51.22)
OSX: 10.6.8

Thank you Ross


The Forum post is edited by Simon Nov 30 '15
ross Team
ross Nov 30 '15
as to the safari issues you have, please see the list of supported browser versions here: https://docs.oxwall.org/overview:supported_browsers?s[]=supported&s[]=browsers


as to the issue in the newsfeed, it is still not clear how to reproduce the issue. Please provide step by step instructions what you did, to reproduce the issue. 

Simon
Simon Dec 1 '15
just make screen capture on osx and try to post it on the newsfeed with a text massage please
The Forum post is edited by Simon Dec 1 '15
ross Team
ross Dec 1 '15
We do not support Safari 5.1.1. we support 
  • Safari 7+

in what browser did you test it? What was version of the browser?

Simon
Simon Dec 1 '15
Safari Version 5.1.1 (6534.51.22)
ross Team
ross Dec 1 '15
We do not support Safari 5.1.1. we support Safari 7+
Simon
Simon Dec 1 '15
ok no problem thank you. Have you try to post a screen capture in chrome last version ? to see if you have the same "bug" ? Ad the Text but no photo
ross Team
ross Dec 2 '15
See screenshots. 


Simon, provide step by step instructions to reproduce the issue. It is hard to understand what do you mean. We can't understand what the issue. Provide screenshots, otherwise we won't be able to assist you

Attachments:
  sc1.jpg (256Kb)
  sc2.jpg (247Kb)
Simon
Simon Dec 3 '15
Ok for exemple on Chrome. I ad a photo called : 3cddbea3aacda582b7e8ef6c6727d90a.jpg + 1 line of Text.
This publish only the text. But, when I ad just the photo it publish the photo.

Try to make a picture called 3cddbea3aacda582b7e8ef6c6727d90a.jpg and ad it with text on Chrome last version please.

The Forum post is edited by Simon Dec 3 '15
ross Team
ross Dec 3 '15
we cannot reproduce the issue. see screenshots

we tried with text, without text. 


please try to reproduce the issue on our demo

Simon
Simon Dec 3 '15
yes on the demo it is working. I havec try again on my site and this work. I don't undersatand why. I havce tried 3 times before and that was not working. But now it works. I'm sorry for your time. It seems to be ok.
ross Team
ross Dec 3 '15
alright, thanks for letting us know. 
Simon
Simon Dec 3 '15
Thank you. I am sorry. I had the problem several times and then suddenly it worked .
Perhaps the image was displayed but not fully charged or something like that.
ross Team
ross Dec 3 '15
It's ok, glad you worked things out. 
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