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New user register fails | Forum

Joan
Joan Nov 30 '15
HI!


Just starting receiving new users in my net. Facebook registers works Ok, but standard process seems to fails. Captcha issues like this:



tried with uppercase and lowercase modes, none seems to work.


Using Chrome in a Mac, just in case.


ross Team
ross Nov 30 '15
make sure your server meets our requirements: http://www.oxwall.org/hosting

specifically gd library with free type support and share your URL

Joan
Joan Nov 30 '15
Server meets all requirements. Just checked with online support. Firefox and Chrome was not fail with him. I was able to use Firefox but not Chrome (Mac OS). Well... I may live with it for now...


In the other hand, sometimes I receive a host error like User XXX already has more than max_users_connections, active connections. Support answer was:


If you get 'User XXX already has more than max_user_connections active connections' or similar error message, it means your script is not optimized and makes too many connections to the database (or your website is very active, has many users online at the same time). You may want to run mysql_reconnect command before each query in this case. Also add command mysql_close() at the end of your script to close all open connections.

ross Team
ross Nov 30 '15
What is your Chrome version on Mac?


As to the User connections, you need to increase the max_user_connections value in your php.in, the software is optimized. Do you have a shared server account?

The Forum post is edited by ross Nov 30 '15
ross Team
ross Nov 30 '15
Besides, hosting provider useually tells the server totally meets all requirements. Did you make sure of that? Have you checked your phpinfo?
Joan
Joan Nov 30 '15
My Chrome version: Versión 46.0.2490.86 (64-bit)


And I'm affraid I cannot modify the php.ini settings... Yes, I have shared hosting account.

The Forum post is edited by Joan Nov 30 '15
ross Team
ross Nov 30 '15
Can you please share your URL, so we could check on our side?
Joan
Joan Nov 30 '15
yeah.


http://www.collectorum.com


in the net itself:


http://www.collectorum.com/thewall


Joan
Joan Nov 30 '15
I could give you a phpinfo URL (private?)
ross Team
ross Nov 30 '15
we have just tested join form on Mac in Chrom of the same version, everything works ok. See screenshots:


try to clear browser cache, reboot your PC as we cannot reproduce the issue on your website

Joan
Joan Nov 30 '15
Nice... seems an intermitent issue.... :( Perhaps I need a more powerfull hosting!!!