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file permisions | Forum

tammy harris
tammy harris Dec 13 '15
these file permissions problem have gorn beyond a joke now i have had enough of have to reset permissions every time i do something 

i can not even update themes theme not found 
if i update a language value i have to reset permissions and clear cache for it to show on site, then try search it i can not find it
the value vanishes 
update plugins throws plugin not found

dam i dont even get plugin update notifications in admin anymore 

if i install a plugin i have reset permissions clear cache just for language to work for that plugin 

i had none of these problems before 1.8 


ross Team
ross Dec 15 '15
One request per topic please


What is wrong with your permissions? Why do you reset it? What do you mean by reset? What do yo do so that you have to reset permissions. 


What are permissions set on your server for ow_pluginfiles, ow_userfiles, ow_smarty_template_c and ow_static folders? 

They should be 777 permissions and it should be set recursively. Is that so on your side?


tammy harris
tammy harris Dec 16 '15
i have found one problem fopen is not working as it should 
yes everything is 777 but when i install a plugin i have clear cache and re do the 777 
for the language to show up 
in admin if i change a language value i have to fist make shore everything is 777
then clear cache for the language to show on site 
then on search that language value again in admin can not find it 




ross Team
ross Dec 16 '15
PM me your admin details


I will check this issue: n admin if i change a language value 

then on search that language value again in admin can not find it 


As to the permissions, as I noted you in some other topic, every time you uploaded new plugin or theme, the files which appeared on the server have the default permissions, like folders: 755 and files 644, this is a common practice for the servers, which controls that behavior. 

tammy harris
tammy harris Dec 16 '15
i have fixed fopen 

I will check this issue: n admin if i change a language value 

then on search that language value again in admin can not find it 

i have got both my sites now on change language value can search and find the value
but still have to clear cache to see the language changes 

As to the permissions, as I noted you in some other topic, every time you uploaded new plugin or theme, the files which appeared on the server have the default permissions, like folders: 755 and files 644, this is a common practice for the servers, which controls that behavior. 

as this is common server behaviour 
then when clear cache it should remove all files and stuff from the cache so it can be rewriten with the new files
and not have to reset to 777 every time you update or change something 
ross Team
ross Dec 16 '15
clearing cache  - how do you do that?
tammy harris
tammy harris Dec 16 '15
config file 
ross Team
ross Dec 16 '15
how exactly? via dev mode or profiler?
tammy harris
tammy harris Dec 16 '15
dev mode i have never played with profiler 
ross Team
ross Dec 16 '15
dev mode also recompiles the cache, that means that the old files are deleted from the server and new ones appear
tammy harris
tammy harris Dec 16 '15
it seams to do that in template c but not in static 

maybe something on my server being the problem 
il keep try find solution 
tammy harris
tammy harris Dec 16 '15
doing plugin updates in admin maybe a different thing it may delete and rewrite the files in static 
but not on use ftp to update a plugin or change a file 

i will have to test to see if thats the problem

ross Team
ross Dec 16 '15
Tammy, the newly created/uploaded files have the permissions according to the server configuration. Software has nothing do with the permissions changes. You need to contact your hosting provider regarding this permissions configuration.