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installation issue | Forum

Alex Thorn
Alex Thorn Dec 20 '15
I am trying to install oxwall from the cpanel/ softaculous installer but am getting the fatal error message:

Fatal error: Call to undefined function mb_internal_encoding() in /home/velocitycrew/public_html/ow_includes/init.php on line 34

so i looked at line 34 and it is "UTF-8", tried to change it to ISO-8859-1, Didn't help.

I then tried to install by uploading it manually and exact same fatal error message.

i contacted the hosting company and they said it has to be a oxwall problem as they already run several different oxwall sites perfectly and i confirmed the server and ip of the sites iastra.net , cfclive.net , paidplayer.net all working fine.

so how do i fix this



  oxwall-error-screen.jpg (74Kb)
ross Team
ross Dec 20 '15
You need to enable mb_string on your server. Contact your hosting provider to do so. 
Alex Thorn
Alex Thorn Dec 21 '15
hi Ross,

thanks for getting back to me so fast, finally got mb_string installed after a few tries, this is the solution  that worked for me:


now i just have to install zip php and it should be good to go

best regards


Alex Thorn
Alex Thorn Dec 21 '15
ok success!!!

as you can see here iastra.info hosting is now compatible with oxwall again.


thanks Ross


ross Team
ross Dec 21 '15
Great, you worked things out. Thanks for letting us know.