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Adding adbanner to placement error - Advertisement | Forum

Patrick
Patrick Jan 12 '16
Hi.


When i try to add an ad to a placement, i get an error. There's no error code, i just get the text "Error", and then nothing happens.


The ad text is a normal html ad from google Adsense.


As you can see here: 



Do you know what's wrong ?


Thanks in advance

Yannick
Yannick Jan 14 '16
Same problem here. Reinstalled the plugin, no use. Also doesn't matter what code is in the banner.
Oxwall Software
Oxwall Software Jan 15 '16
We cannot reproduce that on our side. What software version do you have? What is the version of advertisement plugin on your website?
Patrick
Patrick Jan 15 '16
I'm not sure if, this is the right info, but: Platform version: 1.7.2 (8520) and the ad plugin is the newest from the store.

Yannick
Yannick Jan 15 '16

Quote from Oxwall Software We cannot reproduce that on our side. What software version do you have? What is the version of advertisement plugin on your website?
For me it's 1.8.1 and for the plugin the latest as well.
Yannick
Yannick Jan 15 '16
Ok, fixed.


Uninstalled Advertisement plugin from Oxwall admin panel

Removed Advertisement directory from OW_PLUGINS directory

Downloaded the advertisement plugin from Oxwall store

Installed advertisement plugin via oxwall admin panel

Cleared cache

Added banner

Oxwall Software
Oxwall Software Jan 18 '16
Patrick, you cannot update your plugins without updating platform first. As there can be discrepancies and inconsistencies in the code. For example a plugin uses a class which is not included in the platform, because you have not update it yet. Which is why you have different JS errors or even fatal errors.

Please update your platform

Yannick, thanks for letting us know.
Amber S /Liz M
Amber S /Liz M Jan 22 '16
we just updated and it throws the site into a 500 error we DE-activate site is fine, we have people pay for banner space so we need this fixed asap
Oxwall Software
Oxwall Software Jan 25 '16
Amber,
enable debug mode and provide the actual error so we could assist you.
Amber S /Liz M
Amber S /Liz M Jan 26 '16
I fixed the issue was  clashing with photos ty
Oxwall Software
Oxwall Software Jan 27 '16
Can you please specify what you mean by clashing with photos?
Amber S /Liz M
Amber S /Liz M Jan 27 '16
It was clashing with the make a photo a puzzle turned the plugin off ads started working again
Oxwall Software
Oxwall Software Jan 28 '16
are you using default Oxwall software? default photo plugin?
what is the version of your software, photo plugin and advertisement plugin?
Amber S /Liz M
Amber S /Liz M Jan 28 '16
Everything is current to the new update
Kenneth
Kenneth Jan 31 '16
I get this error myself but when I enable debug mode nothing shows up just that red ERROR bar.
Kenneth
Kenneth Jan 31 '16

Quote from Kenneth I get this error myself but when I enable debug mode nothing shows up just that red ERROR bar.
Fixed the problem, this is not the plug-in ABP will not allow you to add banners to your website.
Oxwall Software
Oxwall Software Feb 1 '16
Amber, PM me your ftp access details and admin website access details, I'll take a look at the issue.
Amber S /Liz M
Amber S /Liz M Feb 2 '16
As I explained I fixed the issue ty
Oxwall Software
Oxwall Software Feb 4 '16
Alright
Alex
Alex Feb 24 '16
I get the same error when you add a banner. advise how to fix.

Skadate (10200). Platform version: 1.8.1 (10200)
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