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email notifications about a new private message are not sent | Forum

ross Team
ross Feb 10 '16
there's no such physical files neither in Skadate nor Oxwall

however there's such thing as ow-light-cron

this cron runs when you hit F5 on the keyboard

this kind of cron runs only untill you have configured your cron jobs in the cpanel


tammy harris
tammy harris Feb 10 '16
next time when i have to do some on a skatedate site il screen shot it for u

there is 2 cron runs 

when i seen it i thought i should copy it but im not like that and did not do it i wish i did now

The Forum post is edited by tammy harris Feb 10 '16
ross Team
ross Feb 10 '16
no need to screenshot anything, this is OXwall forum
tammy harris
tammy harris Feb 10 '16
yes and oxwall needs 2 cron runs as one is just stupid 

no other script would be stupid enough to even think one cron can do everything  
tammy harris
tammy harris Feb 10 '16
evry other script has 2 or 3 cron runs 

and if thay only had one and you pointed the problem out they bend over backwards and prologise for there stuff up and fix it straight away

but not owall you have to fight every inch of the way and when you finally get the answer yes this is a stuff up and will be fixed 

IT NEVER HAPPENS 
ross Team
ross Feb 10 '16
you reported the problem, we have tried to reproduce the issue on YOUR WEBSITE, could not find the issue.  if you want to talk, please use General Chat section
ross Team
ross Feb 10 '16
all your off-topic posts will be deleted
tammy harris
tammy harris Feb 10 '16
you dont have to reproduce it 2 ppl have tell you theres a problem
Marisa

i have show you before cron is overloading 
we fixed the 3 or 4 biggest ones by delete the process because the cloudflare plugin does not uninstall properly 

i bet thats not been fix or even in the road map to be fixed 

i have so many cron runs that last for these times
Uptime: 69 seconds Uptime: 68 seconds Uptime: 67 seconds

ross Team
ross Feb 10 '16
Marisa, did not reply and did not send me the access details


I provided you a screenshot - the proof that we cannot reproduce the issue you're reporting. 

You did not show me anything related to the cron overloading, I don't even know to what you're referring. The issue you have which we fixed was due the server process, it has nothing to do with the cron. 


If you have any other issues with the cron create a separate posts and provide the details of the issue. 

The Forum post is edited by ross Feb 10 '16
ross Team
ross Feb 10 '16
Tammy let me note again if you have other issues create a separate topic, one request per topic, your problem with the notifications cannot be reproduced on your website
ross Team
ross Feb 10 '16
all your off-topic posts will be deleted
tammy harris
tammy harris Feb 11 '16
private message at 10.06 am

email sent at 11.31 am 

and nothing about the new message in the email




tammy harris
tammy harris Feb 11 '16
this one 5 days after the last message the mail go sent 
it does not have the mail from the jan 31
or the notification that was sent 4 feb

so 2 times the mail failed to get generated 


tammy harris
tammy harris Feb 11 '16
this one no mail on new message from 8 feb
no mail for the gift send 8 feb
no mail for the friends request send 8 feb

the only mail received from parus reminder notifications plugin on a friends request 




The Forum post is edited by tammy harris Feb 11 '16
tammy harris
tammy harris Feb 11 '16
this one no mail from feb 9


tammy harris
tammy harris Feb 11 '16
my own account and test account and every user that i reroute there mail to me its all the same  emails are not getting generated 

how much more proof do you need 


ross Team
ross Feb 12 '16
I already provided you the screenshots where I received all e-mails notifications when I choose Immediately in the settings of the notifications. 


Do you want me to test it for automatically setting? 

If you want send me the details of your test user, but I will change his e-mail in order to test it or I can test it with the users I already have on your website. 


How should I proceed? Keep me updated

tammy harris
tammy harris Feb 12 '16
Any way you want you can set ur account to auto and i can give you a couple test accounts if you like 

ross Team
ross Feb 14 '16
Ok, let me check the issue with my test accounts on your website
ross Team
ross Feb 14 '16
I made some posts and activity for a test user, let's see what he will get in a couple of days of inactivity on the site
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