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Can't login or access admin | Forum
Tony
Feb 18 '16
I haven't used my oxwall back end in some time and when i login as the admin user now it says login successful then refreshes to the front page yet nothing changes.. The top of the page says sign-in and sign-up as if I have never logged in?
Team ross
Feb 18 '16
Tony, try to clear your browser cache, try to login with other browsers.
Do you remember whether you have Cloudflare plugin on your site?
What is your software version, by the way?
Tony
Feb 18 '16
I found the error in the log.. wasn't displaying anything with the config.php debug mode on for some reason
[13-Feb-2016 04:43:53 US/Pacific] PHP Fatal error: Call to a member function getUsername() on a non-object in /home/tonylewi/public_html/findtrinket/ow_plugins/blogs/controllers/user_blog.php on line 245
Tony
Feb 18 '16
Tony, try to clear your browser cache, try to login with other browsers.Do you remember whether you have Cloudflare plugin on your site?
What is your software version, by the way?
Soft version: 1.5.3Soft build: 6341
Team
Tony
Feb 18 '16
Have you tried to clear your browser cache or login with another browsers?Yes check out the reply above my last there is a fatal error in the PHP
Team ross
Feb 18 '16
I'm sorry but you're not eligible to remove Oxwall attribution link from your website, unfortunately, we do not provide assistance to those who does that.
Tony
Feb 19 '16
I'm sorry but you're not eligible to remove Oxwall attribution link from your website, unfortunately, we do not provide assistance to those who does that.I just spoke with the coder who helped me and he said we paid $50 to remove the attribution?
Team ross
Feb 19 '16
When? As you can see your domain is not in the list.
Can you provide us your transaction ID? as we need to make sure first.
The Forum post is edited by ross Feb 19 '16
Tony
Feb 20 '16
When? As you can see your domain is not in the list.I'm not exactly sure, I sent him an email. It really doesn't matter to me I don't know a lot about the software I can put labelling back on the page just let me know what I need to do save the hassle so I can get it working again :)Can you provide us your transaction ID? as we need to make sure first.
Team ross
Feb 21 '16
You need to replace master pages of the theme, enable dev mode and refresh your website, the attribution link should appear after refreshing website.
