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I reset my website | Forum

Topic location: Forum home » Support » General Questions
Gjovani
Gjovani Feb 22 '16
Hello,

can anyone tell me how can I reset my website

ross Team
ross Feb 22 '16
What do you mean by resetting your website?
tammy harris
tammy harris Feb 23 '16
remove your admin and password from here do not post it in public forums

set dev and debug in config file to false 

then use ftp and go to plugin folder and copy ipToCountry  plugin to your computer
then delete the plugin with ftp on your server
that will allow you to login as admin the go to plugins and click uninstall 
ipToCountry  plugin t

you will then get popup confirm to remove the plugin 
before you click accept use ftp to upload the 
ipToCountry  plugin back into plugin folder

then click the confirm remove plugin 
The Forum post is edited by tammy harris Feb 23 '16
Gjovani
Gjovani Feb 23 '16
Thanks
gjoni
gjoni Feb 23 '16
I have made it comes out this image ... see picture 1..
can you tell me how can I site in the cpanel back added into a date where the page in order was..Thank you!
Attachments:
  1.PNG (104Kb)
tammy harris
tammy harris Feb 23 '16
then use ftp and go to plugin folder and copy ipToCountry  plugin to your computer
then delete the plugin with ftp on your server
that will allow you to login as admin the go to plugins and click uninstall 
ipToCountry  plugin t

you will then get popup confirm to remove the plugin 
before you click accept use ftp to upload the 
ipToCountry  plugin back into plugin folder

then click the confirm remove plugin 


tammy harris
tammy harris Feb 23 '16
or go to phpmyadmin and go 0w base plugins and find ipToCountry  plugin and change the 1 to a 0
Gjovani
Gjovani Feb 23 '16
I have these plugins not installed, I have only user ip plugin

tammy harris
tammy harris Feb 23 '16

Quote from Gjovani I have these plugins not installed, I have only user ip plugin

ipToCountry  plugin 
tammy harris
tammy harris Feb 23 '16
if you can not understand how to do this you have no hope of running oxwall 

Gjovani
Gjovani Feb 23 '16
ipToCountry plugin I have not, I do not find
tammy harris
tammy harris Feb 23 '16
Geolocation IPs database is ipToCountry plugin 

look your plugins folder the plugins called 
ipToCountry 
Gjovani
Gjovani Feb 23 '16
how can I profiles of my customers in cpanel script find and memory that I do not want to lose the customer, I need the script to install new ... thanks ..
ross Team
ross Feb 23 '16
Gjovani


What is your software version?
What is your advertisement and Geolocation IP database plugin versions?

to move profiles read here: http://www.oxwall.org/forum/topic/32267?page=1#post-134051


I'm asking because we cannot reproduce the issue on our side. Did you ad advertisement? Please provide us the steps you did before the error occurred. 


To get rid of an error, go to your database ow_base_plugins table -> set 0 in the isActive column for Geolocation IPs database plugin

The Forum post is edited by ross Feb 23 '16