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Re direct loop | Forum

Mary
Mary Feb 26 '16
Hello all,


My website has a redirect loop, does anyone know how to fix this?


Thank you.

tammy harris
tammy harris Feb 26 '16
what do you have in the url in the top of config file 
Mary
Mary Feb 26 '16
config file? Sorry i am new to all this!
ross Team
ross Feb 29 '16
Chris +1


Mary you need to login to your server via FTP or Cpanel


go to the folder where software is installed. 

go to ow_includes folder of the software

open config.php file


what do you have there for HOME URI? the domain name should be without index.php at the end. 


If you don't have index.php at the end of your domain name in config.php file, make sure you have default .htaccess file in the root of the software, make sure it is not empty. 


If everything is ok, please contact your hosting provider and make sure you have mod_rewrite module enabled and properly configured. 

Mary
Mary Mar 1 '16
Thank you for helping everyone! I have this....


<?php
define('OW_URL_HOME', 'http://worldwideddnetwork.com/');

The Forum post is edited by ross Mar 1 '16
Mary
Mary Mar 1 '16
And here is what i have in my atp access file


deny from allOptions -Indexes

ross Team
ross Mar 1 '16
Where exactly do you have a redirect loop? I just visited your site it opens without any redirect loop. If you want I can show you screenshot. 
Mary
Mary Mar 1 '16
i know my hosting company said the same if you try to click on a members profile it takes you to a redirect loop


ross Team
ross Mar 1 '16
No, it does not, see screenshot. 
Attachments:
  222.jpg (243Kb)
Mary
Mary Mar 1 '16
Hmmmmm how odd perhaps it is my computer then.
ross Team
ross Mar 1 '16
Try to clear your browser cache or try different browser. 
Mary
Mary Mar 1 '16
ok i will do that thank you