Tammy, it is your problem. :D LOL

it is deep custom modification or go to uservoice

Lol

Yeah I know will take me a week to prove it's a bug that will never be fixed

And it should be posted in the messages plugin forum but every time I do the oxwall moves it to custom code mod so no one see there's a problem 

It's much better here so in few months it gets lost and no one see it

I'm sorry but as soon as we hit the textarea of the chat to reply to the chat message, the counter dissapears. See screenshots. 

What is your software version?
What is your messages plugin version? 

Please try to reproduce the issue on our default demo site and provide us with the exact steps. 

happen sometime when go from page to page with chat open same problem as the 
console message counter 
i think it you get the new message as page is half loaded 

i dont exactly know how reproduce it i have seen it plenty times on my sites and the test 1,8,1 site 
as i am normaly click go another page and then go another brower to do something else as the page loads 
and only see the messages problem in the list and console few minutes latter when i get back to it 

another thing chat list repeats it self and shows user over and over in a loop as you go down the list i dont know if this is reported but it would add heaps to page load times

first of all one request per topic

second - we need exact steps in order to reproduce the issue and report it to the devs. 

i will try but i dont have time do on demo site as its only few times a week on use regular
so would take me months on demo