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Chat box | Forum

Topic location: Forum home » Support » General Questions
Yanni P-Berlin
Yanni P-Berlin Mar 1 '16
When some one text in the chat chat box open up automaticaly, how i can stop this?

In which fail i can find this PROBLEM!

ross Team
ross Mar 1 '16
the user can click on the "sound" icon, the chat box won't open, it will just flicker that you have a new message. 


if you don't want a new chat appear at all, this is considered as a custom code modification. 

the file is messages/static/js/contactmanager.js

you will need to do the modification on your own or hire a programmer to do that for you, as we do not provide asisstance with code modifications. 

The Forum post is edited by ross Mar 1 '16
Yanni P-Berlin
Yanni P-Berlin Mar 1 '16

Quote from ross the user can click on the "sound" icon, the chat box won't open, it will just flicker that you have a new message. 


if you don't want a new chat appear at all, this is considered as a custom code modification. 

the file is messages/static/js/contactmanager.js

you will need to do the modification on your own or hire a programmer to do that for you, as we do not provide asisstance with code modifications. 

You mean if user click the sound icon and sound is off, when user have new chat message the chat box dont open up automaticali only on click notification icon in console, right?
The Forum post is edited by Yanni P-Berlin Mar 1 '16
ross Team
ross Mar 1 '16
no, see screenshot how it looks with the silent mode off
Attachments:
  Untitled-1 copy.jpg (390Kb)
Yanni P-Berlin
Yanni P-Berlin Mar 2 '16
is not 100% what i need but...

thx