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Registration suggestions | Forum

Topic location: Forum home » Support » General Questions

Chris Mar 30 '16

I am having some issues with users not inputting the correct email address, my be on purpose or accidentally mistyping. It means that if they mistype their email address on registration they will not receive the email verification to activate their account.

I would like to suggest adding a "Match email field" where the user has to retype their email address to confirm it is correct.

I would also suggest adding icons (red cross and green tick) for the email and password fields to display that they match.

Team

ross Mar 31 '16

The user can check the correctness of his/her e-mail at the verification page, which he cannot pass unless he verifies the e-mail.

However you can make a suggestion on uservoice, here: https://oxwall.uservoice.com/forums/13756-ideas-for-oxwall

Tecca Mar 31 '16

Studies show that shorter registrations pages yield more conversions. I have even removed the second password field and allowed the user to toggle the plain text to see if it's correct.

But yeah, as Ross mentioned, they can change the email if you have email verification turned on. When they're logged in, they'll see the email address in the text box which they've entered from the registration page.

I suppose having the option to allow a second confirmation box wouldn't be so bad though.

The Forum post is edited by Tecca Mar 31 '16

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Registration suggestions | Forum