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Please Explain Why! - Wrike Social Responsive | Forum

John Won
John Won Mar 30 '16
I have installed Write with new installations three times. Once it has updated three times I have had the following problems destroying all the work I have done.:-
(The whole page has been affected and this is as sample){text key='oxsofttheme+wrike_landing_line_1'}

{text key='oxsofttheme+wrike_landing_line_2'}
{text key='oxsofttheme+wrike_landing_line_2aa'}

  • {text key='oxsofttheme+wrike_landing_line_2a'}
  • {text key='oxsofttheme+wrike_landing_line_2b'}
  • {text key='oxsofttheme+wrike_landing_line_2c'}

{$content}

{text key='oxsofttheme+wrike_landing_line_member'}

{text key='oxsofttheme+wrike_landing_line_member_down'}

{text key='oxsofttheme+wrike_landing_line_events'}

{text key='oxsofttheme+wrike_landing_line_events_down'}

{text key='oxsofttheme+wrike_landing_line_photos'}

{text key='oxsofttheme+wrike_landing_line_photos_down'}

{text key='oxsofttheme+wrike_landing_line_3'}

{text key='oxsofttheme+wrike_landing_line_4'}

{text key='oxsofttheme+wrike_landing_line_4a'}
Sprintally Solutions
because you have not update language for other languages . you need to update values for each language . not only for English .
John Won
John Won Mar 31 '16
What are you talking about? This is your update that I have downloaded?
The Forum post is edited by John Won Mar 31 '16
Sprintally Solutions
you need to put values for those language code from admin > setting > language > choose oxsoft theme plugin > then there are 3 pages there to put values .
Sprintally Solutions
hello i can see you have not installed the plugin till now . so find the oxsoft theme plugin under theme archive and install that . 
John Won
John Won Mar 31 '16

I have purchased the following themes from you! 


Badoo Light (That is the same a Wrike)


Wrike


Oxsoft Responsive theme 


Oxsoft Responsive Retina (Based on Wrike)



The Wrike and Oxsoft Responsive Retina have crashed my site after downloading your updates? On one session I used Badoo and that crashed after your update? I am using the free 'Crayon' theme to get my site on line. 


From my point of view your theme are not working, your updates have crashed my sites and I need you to tell me what are you going to do about it?

Sprintally Solutions
why you don't understand what i'm talking you must have to install the plugin included with the theme archive . without installing the plugin theme will not work . plugin installation require *  " and plugins are attached under theme archive .
Sprintally Solutions


until you install this plugin for wrike  don't say anything .

Sprintally Solutions
if you don't know how to install plugins then give us ftp access and admin login we will do it for you .
John Won
John Won Apr 1 '16
I am writing to you in English and all you keep saying is install the plug in.  So once again in PLAIN ENGLISH for you.


1. I installed Wrike! 


2. I installed Plug in! 


Result 

Write crashed and it destroyed all my work and resulted in with all my pages

(The whole page has been affected and this is as sample){text key='oxsofttheme+wrike_landing_line_1'}

{text key='oxsofttheme+wrike_landing_line_2'}
{text key='oxsofttheme+wrike_landing_line_2aa'}

  • {text key='oxsofttheme+wrike_landing_line_2a'}
  • {text key='oxsofttheme+wrike_landing_line_2b'}
  • {text key='oxsofttheme+wrike_landing_line_2c'}

{$content}

{text key='oxsofttheme+wrike_landing_line_member'}

{text key='oxsofttheme+wrike_landing_line_member_down'}

{text key='oxsofttheme+wrike_landing_line_events'}

{text key='oxsofttheme+wrike_landing_line_events_down'}

{text key='oxsofttheme+wrike_landing_line_photos'}

{text key='oxsofttheme+wrike_landing_line_photos_down'}

{text key='oxsofttheme+wrike_landing_line_3'}

{text key='oxsofttheme+wrike_landing_line_4'}

{text key='oxsofttheme+wrike_landing_line_4a'}
Sprintally Solutions
give me your admin details and let me check what is the wrong going with you only except all other 100 buyers ... 
Sprintally Solutions
send admin details by only private message .
John Won
John Won Apr 2 '16
You really have an attitude problem with your customers. Along with your alleged 100 buyers which I doubt. 

This all was caused by Srintally Solutions by uploading advertising that contained malicious software and now you are asking to have access to my admin and password? How do I know you can be trusted? 

Sprintally Solutions
if you really need help and don't trust us then create a test site on your sub directory and give those particular directory access .  
Lorin
Lorin Dec 17 '16
I don't have the oxsoft plugin zip in the package I purchased and the Language Area does not have the oxsofttheme as an option. Can you please help me with this?
Lorin
Lorin Dec 17 '16
Maybe you can just send me the oxsoft plugin zip?
Sprintally Solutions
hello ,  please extract that plugin in your pc and install it .


Lorin
Lorin Dec 18 '16
Okay, different plugin from what was mentioned in the instructions, but okay now.  Thank you!
Sprintally Solutions
we had renamed the plugin after that initial update . anyway thanks for understanding .
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