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"Forbidden" error on signup | Forum

Amir
Amir Apr 9 '16
Hi, 

We are just starting our website

When a user is registering, and they hit the sign up button it takes them to a page that says forbidden, and "You don't have permission to access /base/join/join-form-submit/ on this server."


How can we fix this? thank you very much for your time

The Forum post is edited by Amir Apr 9 '16
ross Team
ross Apr 10 '16
Contact your hosting provider to resolve the issue. There's some security enabled. Probably mod_security module. 
Amir
Amir Apr 12 '16

Quote from ross Contact your hosting provider to resolve the issue. There's some security enabled. Probably mod_security module. 


Quote from ross Contact your hosting provider to resolve the issue. There's some security enabled. Probably mod_security module. 
thank you :) we switched hosts and it all works fine!
ross Team
ross Apr 12 '16
Great, thanks for letting us know.