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Users of the site are notified by email | Forum
Andrey Ya
Apr 12 '16
Please help me. Cron job is active, http://mysite.com/email-notifications are configured correctly. But users don't receive a message confirming your registration and notifications of new messages. What could be wrong?
The Forum post is edited by Andrey Ya Apr 12 '16
Team ross
Apr 12 '16
Make sure you indicate correct path in the Cron Jobs command.
Is your site installed in the root or subfolder?
Provide screenshot of the page with cron command.
Andrey Ya
Apr 12 '16
Make sure you indicate correct path in the Cron Jobs command.I test my cron job with special plugin.Is your site installed in the root or subfolder?
Provide screenshot of the page with cron command.
Team ross
Apr 13 '16
Andrey, the confirmation and welcome e-mail are sent directly to the mail server, that implies that something is wrong with the mail server, you need to contact your hosting provider and request them to shed some light on the matter.
As to the cron job command, please check this tutorial: https://docs.oxwall.org/install:cron and I think it will be better to run cron locally.
Andrey Ya
Apr 13 '16
Andrey, the confirmation and welcome e-mail are sent directly to the mail server, that implies that something is wrong with the mail server, you need to contact your hosting provider and request them to shed some light on the matter.
As to the cron job command, please check this tutorial: https://docs.oxwall.org/install:cron and I think it will be better to run cron locally.
Ok, I try.
Thank you.
